Building e-trust and e-retention in online shopping: the role of website design, reliability and
perceived ease of use | Emerald Insight Books and journals Case studies Expert Briefings Open …

The necessity of continuously analyzing and innovating the tourism industry is an essential
prerequisite in developing this important branch of the economy in a sustainable manner in …

Economic development has gradually made tourism one of the most common options for
people's leisure and entertainment. The fast‐paced life and heavy pressure in the city have …

In order to increase the hotel's competitiveness, to maximize its revenue, to meliorate its
online reputation and improve customer relationship, the information about the hotel's …

There exists substantial research on social media marketing (SMM) in the United States and
other developed countries. Studies of SMM in emerging economies, such as the eleven …

This paper reports a state of the art literature survey undertaken on innovative e-learning
business models. A review of existing business models of e-learning providers is …

Electronic customer relationship management (e-CRM) is acknowledged today as an
obligatory concept of customer relationship management in the world of services. However …

The growing interest of foreign tourists in Croatia's tourism offerings could be attributed to
the Croatian National Tourist Board (CNTB) increased promotional efforts, with special …

For structural reasons, tourism is an information-intensive sector. Tourism services are
significantly featured by information, but essentially a physical service is almost always the …

Aim: The study aimed to investigate the influence of Social Media Influencers endorsement
on purchase intention in the tourism context and how each of the endorser's credibility …