The post-pandemic era is paving the way for the sustainable implementation of a new way of
working that combines remote and in-person work, called hybrid work, which is enabled by …

In Australia, e-government is continuously re-defining service boundaries. While this may be
good in the case of transactional interactions, for example the online submission of tax …

An older body of research claims variously: a world‐wide transformation from new public
management (NPM) to new public governance or post new public management (post‐NPM); …

The coordination of specialist with mainstream service systems is prone to role delineation
and implementation difficulties worldwide. In the case of the National Disability Insurance …

Inter-organisational partnering is seen as an effective mechanism for improving the delivery
of chronic disease interventions in communities. Yet even in communities where …

Collaboration is held to be an essential element of addressing complex problems. However,
it is difficult to achieve, as it is often in tension with bureaucratic mindsets and traditions …

Despite the multiple stakeholder-centered complexities involved, the public–private
partnership (PPP) modality is increasingly the vehicle of choice for the provision of public …

Although outcome measurement is a key element of outcome-based contracting, the main
challenges related to the measurement processes in these programs are still under …

Carey and Harris present the concept of adaptive management as a practice for supporting
effective collaboration, suggesting that performance information be used to modify actions …

The paper aims to assist emergency services organisations to learn how to learn so that
managers better understand how to embed effective learning practices and systems into …