The idea behind this book and the manuscript thereof have been accompanying me over the
last 3 years and in the course of a number of different academic positions and States. It was …

Ideally, online contracts are concluded by informed consumers. For 25 years the European
Union is issuing an abundance of information requirements providers of online services …

An opportunity to resolve disputes as an out-of-court settlement through computer-mediated
communication is usually easier, faster, and cheaper than filing an action in court. Artificial …

How do ordinary people experience and make sense of the informal justice system?
Drawing on original data with British and German users of Ombudsmen—an important …

Abstract In May 2013, the European legislature enacted two measures relating to Alternative
Dispute Resolution in consumer matters: the Directive on Alternative Dispute Resolution …

This paper analyses Belgium's new consumer class action act (Act of 28 March 2014
introducing a consumer collective redress action in the Code of Economic Law), which …

This article examines the effectiveness of out-of-court procedures, in particular in the form of
online dispute resolution (ODR) mechanisms, in the settlement of business-to-consumer …

The European legislator adopted the new Alternative Dispute Resolution (ADR) Directive
with an aim to create an additional, attractive stairway to consumer justice. As such, the ADR …

El mindfulness es tema de creciente interés en diferentes disciplinas por sus aportes
potenciales al desarrollo de la inteligencia emocional. Este artículo de revisión analiza el …

Усложнение и цифровизация трансграничных отношений выступают безусловным
стимулом к развитию и популяризации онлайн-механизмов разрешения споров. В …