AI in marketing, consumer research and psychology: A systematic literature review and research agenda

MM Mariani, R Perez‐Vega, J Wirtz - Psychology & Marketing, 2022 - Wiley Online Library
This study is the first to provide an integrated view on the body of knowledge of artificial
intelligence (AI) published in the marketing, consumer research, and psychology literature …

Internet of Things and Big Data as enablers for business digitalization strategies

A Sestino, MI Prete, L Piper, G Guido - Technovation, 2020 - Elsevier
Digitization blurs the lines between technology and management, facilitating new business
models built upon the concepts, methods and tools of the digital environment. The purpose …

Examining the impact of luxury brand's social media marketing on customer engagement​: Using big data analytics and natural language processing

X Liu, H Shin, AC Burns - Journal of Business research, 2021 - Elsevier
This research utilizes big data in investigating the impact of a luxury brand's social media
marketing activities on customer engagement. In particular, applying the dual perspective of …

Assessing the impact of big data on firm innovation performance: Big data is not always better data

M Ghasemaghaei, G Calic - Journal of business research, 2020 - Elsevier
In this study, we explore the impacts of big data's main characteristics (ie, volume, variety,
and velocity) on innovation performance (ie, innovation efficacy and efficiency), which …

Big data analytics capabilities and performance: Evidence from a moderated multi-mediation model

R Rialti, L Zollo, A Ferraris, I Alon - Technological Forecasting and Social …, 2019 - Elsevier
Big data analytics (BDA) have the power to revolutionize traditional ways of doing business.
Nevertheless, the impact of BDA capabilities on a firm's performance is still not fully …

Marketing analytics: The bridge between customer psychology and marketing decision‐making

R Basu, WM Lim, A Kumar, S Kumar - Psychology & Marketing, 2023 - Wiley Online Library
As modern marketing environments become increasingly data‐intensive, the role of
marketing analytics in illuminating the dynamics of customer psychology to inform marketing …

Big data analytics and innovation in e-commerce: current insights and future directions

AA Alsmadi, A Shuhaiber, M Al-Okaily… - Journal of Financial …, 2023 - Springer
Big data analytics (BDA), as a new innovation tool, played an important role in helping
businesses to survive and thrive during great crises and mega disruptions like COVID-19 by …

A hybrid CNN-LSTM: A deep learning approach for consumer sentiment analysis using qualitative user-generated contents

PK Jain, V Saravanan, R Pamula - Transactions on Asian and Low …, 2021 - dl.acm.org
With the fastest growth of information and communication technology (ICT), the availability of
web content on social media platforms is increasing day by day. Sentiment analysis from …

Big data facilitation, utilization, and monetization: Exploring the 3Vs in a new product development process

JS Johnson, SB Friend, HS Lee - Journal of Product Innovation …, 2017 - Wiley Online Library
Big data is transforming the new product development (NPD) process. Organizations are
investing heavily in big data capabilities to capitalize on the ongoing analytics movement …

Food sharing, redistribution, and waste reduction via mobile applications: A social network analysis

J Harvey, A Smith, J Goulding, IB Illodo - Industrial Marketing Management, 2020 - Elsevier
Food sharing mobile applications are becoming increasingly popular, but little is known
about the new social configurations of people using them, particularly those applications that …