Proactive conversational agents in the post-chatgpt world

L Liao, GH Yang, C Shah - Proceedings of the 46th International ACM …, 2023 - dl.acm.org
ChatGPT and similar large language model (LLM) based conversational agents have
brought shock waves to the research world. Although astonished by their human-like …

Conversational information seeking

H Zamani, JR Trippas, J Dalton… - … and Trends® in …, 2023 - nowpublishers.com
Conversational information seeking (CIS) is concerned with a sequence of interactions
between one or more users and an information system. Interactions in CIS are primarily …

Proactive conversational agents

L Liao, GH Yang, C Shah - … Conference on Web Search and Data …, 2023 - dl.acm.org
Conversational agents, or commonly known as dialogue systems, have gained escalating
popularity in recent years. Their widespread applications support conversational interactions …

Learning to relate to previous turns in conversational search

F Mo, JY Nie, K Huang, K Mao, Y Zhu, P Li… - Proceedings of the 29th …, 2023 - dl.acm.org
Conversational search allows a user to interact with a search system in multiple turns. A
query is strongly dependent on the conversation context. An effective way to improve …

Goal awareness for conversational AI: proactivity, non-collaborativity, and beyond

Y Deng, W Lei, M Huang, TS Chua - … of the 61st Annual Meeting of …, 2023 - aclanthology.org
Conversational systems are envisioned to provide social support or functional service to
human users via natural language interactions. Conventional conversation researches …

Data augmentation for conversational ai

H Soudani, E Kanoulas, F Hasibi - Proceedings of the 32nd ACM …, 2023 - dl.acm.org
Advancements in conversational systems have revolutionized information access,
surpassing the limitations of single queries. However, developing dialogue systems requires …

Prediction of learner information-seeking behavior and classroom engagement in the advent of ChatGPT

MA Adarkwah, C Ying, MY Mustafa… - … Conference on Smart …, 2023 - Springer
Abstract Information source accuracy and trustworthiness are vital in undergraduates'
education in terms of how they seek teacher feedback and educational content. Nowadays …

Rethinking Conversational Agents in the Era of LLMs: Proactivity, Non-collaborativity, and Beyond

Y Deng, W Lei, M Huang, TS Chua - … in Information Retrieval in the Asia …, 2023 - dl.acm.org
Conversational systems are designed to offer human users social support or functional
services through natural language interactions. Typical conversation researches mainly …

Center-retained fine-tuning for conversational question ranking through unsupervised center identification

Z Liu, Z Chen, Z Ren, S Gao, J Ma, P Ren - Information Processing & …, 2024 - Elsevier
Given a conversation context, conversational question ranking (CQR) aims to select a
proper question from a candidate pool to clarify users' ambiguous information needs. Most …

A template-based approach for question answering over knowledge bases

A Formica, I Mele, F Taglino - Knowledge and Information Systems, 2024 - Springer
In this paper, we address the problem of answering complex questions formulated by users
in natural language. Since traditional information retrieval systems are not suitable for …