Articles related to financial management: concepts, success indicators and evaluation are
scientific articles of literature review in the scope of financial management science. This …

However, in the business world, it is not enough to be in this position, we have to be
competitive and number one, and one way to win the competition is to improve service …

There are several factors that can influence consumer satisfaction, namely service quality
and product quality. Service quality is an effort to fulfill consumer needs and desires as well …

Quality not only emphasizes aspects of the final result, namely products and services, but
also concerns human quality, process quality and environmental quality. Service quality is …

The existence of very busy peak periods is a problem in itself for service marketing. The
existence of very busy peak periods is a problem in itself for service marketing. From the …

Abstract Service is an activity or benefit that one person can offer to another which is
essentially intangible and does not result in ownership of anything. This is the basis for …

However, in the business world, it is not enough to be in this position, we have to be
competitive and number one, and one way to win the competition is to improve service …

Abstract Service is an activity or benefit offered to consumers or service users so that it can
satisfy or meet consumer needs and desires. There are several factors that can influence …

Services in general are intangible and cannot be fully owned by consumers. However, in the
business world, it is not enough to be in this position, we have to be competitive and number …

Abstract Service is an activity or benefit that one person can offer to another which is
essentially intangible and does not result in ownership of anything. The existence of very …