Background Health insurance is an important mechanism to prevent financial hardship in
the process of accessing health care. Since the launch of Nigeria's National Health …

Background Patient-based assessment of health services is becoming popular in measuring
the standard of care. Both quantitative and qualitative methods are available. Patient …

Purpose Bureaucracy to a large extent entrenches orderliness and productive means of
achieving goals in both public and private organisations across the world. However …

The Western-style healthcare system was imported into the region now known as Nigeria
over 500 years ago, through the trans-Sahara trade routes by the European traders …

Aim: To determine outpatients' satisfaction with physiotherapy services in tertiary hospitals in
Lagos State, Nigeria. Method: This cross-sectional study utilized a simple random sampling …

Abstract Background Disrespect and Abuse (D&A) during childbirth represents an important
barrier to skilled birth utilization, indicating a problem with quality of care and a violation of …

Introduction: Patient satisfaction is a commonly used indicator for measuring the quality of
health care. This study assessed patients' satisfaction with the quality of care at the National …

Objective: The aim of this study was to assess the ability and means by which hospital
administrators can influence patient satisfaction and its impact on costs. Data Sources: Data …

Background: Patient satisfaction with healthcare is predictive of their likelihood of continuing
use of available healthcare; comply with medical instruction and improvement in overall …

Introduction Satisfaction is the result of a process; to assess satisfaction, the care recipients'
experiences of the services received should be understood and efforts should be made to …