Purpose The purpose of this paper is to review the existing literature on Lean Six Sigma
(LSS) for services, construct a morphological analysis (MA) framework and identify research …

Green lean six sigma (GLSS) is an emerging approach towards environmental sustainability
in conjunction with operational achievements. The success of this approach is premised on …

Current literature merely identifies the driving factors of research productivity in higher
education institutions without directly examining their interrelationships that would offer …

More and more, Knowledge Management (KM) appears as a key issue in developing a
quality culture, and well-known quality frameworks have been emphasising the importance …

The aim of this study is to analyse the integration of management systems (MSs) in a country
with low certifications number and growth rate and propose a research agenda towards …

The integration of management systems has been mainly studied considering the process
within organizations and also comparing the implementation among organizations in the …

The paper presents a synthesis of strategies, benefits, and barriers in the integration
management systems (IMS) implementation at the organizational level. The research is …

Abstract The Total Quality Management (TQM) approach has gained significant attention in
the Higher Education (HE) sectors worldwide, originating in the United States in the mid …

This paper addresses the concept of Sustainability 4.0 in services, which can be defined as
an integrated approach that seeks to balance the dimensions of the triple bottom line …

The aim of the paper is to identify the enablers for the successful implementation of Six
Sigma. None of the existing frameworks provides any clear understanding related to …