Third-sector organizations have achieved an important place in the world due to the multiple
social and humanitarian activities they carry out, generating a high impact on society …

Purpose This study investigates the effect of total quality management (TQM) on customer
satisfaction, personnel satisfaction and company reputation. Design/methodology/approach …

Abstract Micro, Small and Medium Enterprises (MSMEs) are crucial in increasing
Indonesia's GDP, as indicated by the number of MSMEs in Indonesia, estimated at around …

The drivers of reputational risk are still far from explicit, making proactive risk management
and quantitative research rather difficult. The Basel Committee on Banking Supervision …

Purpose This study aims to investigate the impact of corporate reputation on investors and
whether it influences company investment returns. While previous research has focused on …

Purpose The study aims to assess the moderating role of celebrity characteristics in the
relationship between celebrity endorsement and telecommunication companies' reputation …

Purpose Reputation transfer between countries and companies, and its impact on the
internationalization process of organizations is an emerging topic in the international …

Although the relationship between many reputational aspects of companies and their share
price have received attention from researchers, most studies have been directly or indirectly …

Purpose–To understand how organizations, public or private, must increase their
productivity perception (PP), independently of the sector. This article aims to analyze PP in …

In recent decades, the company's reputation has become an important signal and a decision-
making stimulus for one of the key stakeholder groups—investors. Reputation includes both …