Buyers' trust and mistrust in e-commerce platforms: a synthesizing literature review

M Soleimani - Information Systems and e-Business Management, 2022 - Springer
Electronic markets have grown substantially, and they are considered an effective form of
retail in recent years. Despite such growth, lack of physical transactions between different …

[PDF][PDF] Revisiting antecedents of brand loyalty: Impact of perceived social media communication with brand trust and brand equity as mediators

RA Khadim, MA Hanan, A Arshad… - Academy of Strategic …, 2018 - academia.edu
Social media is constantly changing the brand communication tools in the corporate world
by playing a significant role in how consumers learn, research and share information about …

The influence of e-banking service quality on customer loyalty: A moderated mediation approach

A Shankar, C Jebarajakirthy - International Journal of Bank Marketing, 2019 - emerald.com
Purpose Providing high-quality e-banking services is considered a basic strategy for
attracting and retaining customers with electronic-banking platforms. The purpose of this …

Impact of social media marketing on consumer's purchase intentions: the mediating role of customer trust

U Manzoor, SA Baig, M Hashim… - International Journal of …, 2020 - readersinsight.net
Successful marketing and promotion strategies achieve customer development, profitability,
and long-term company success. Present markets become more competitive through …

The influence of sellers' ethical behaviour on customer's loyalty, satisfaction and trust

H Mansouri, S Sadeghi Boroujerdi… - Spanish Journal of …, 2022 - emerald.com
Purpose This study aims to examine the relationship between sellers' ethical behaviour and
customer loyalty. The mediating effect of trust and satisfaction in the relationship between …

Building e-commerce satisfaction and boosting sales: The role of social commerce trust and its antecedents

X Lin, X Wang, N Hajli - International journal of electronic …, 2019 - Taylor & Francis
Consumers are relying increasingly on social commerce for making their purchase
decisions, and e-vendors have great interests in applying social commerce features in the …

Privacy concerns in personalized advertising effectiveness on social media

LF Lina, A Setiyanto - Sriwijaya International Journal of Dynamic …, 2021 - sijdeb.unsri.ac.id
Social media is considered to be one of the greatest environments in which users interact
with each other. This is also used by marketers in promoting their products to target …

The impact of perceived CSR on corporate reputation and purchase intention

E Bianchi, JM Bruno… - European journal of …, 2019 - emerald.com
Purpose The purpose of this paper is to examine the influence of consumers' perceived
corporate social responsibility (CSR). The aim is to provide insight into the effect of …

Modelling and testing consumer trust dimensions in e-commerce

T Oliveira, M Alhinho, P Rita, G Dhillon - Computers in Human Behavior, 2017 - Elsevier
Prior research has found trust to play a significant role in shaping purchase intentions of a
consumer. However there has been limited research where consumer trust dimensions have …

Checkout button and online consumer impulse-buying behavior in social commerce: A trust transfer perspective

MC Han - Journal of Retailing and Consumer Services, 2023 - Elsevier
To enhance social media users' shopping experiences, social media platforms launched an
online shopping feature–the checkout button–allowing users to browse new products …