Gender issues in tourism organisations: Insights from a two-phased pragmatic systematic literature review
Previous research has underlined gendered labour issues and provided recommendations
for organisations to advance gender equality within the tourism and hospitality sector. Yet …
for organisations to advance gender equality within the tourism and hospitality sector. Yet …
Do women make better in tourism and hospitality? A conceptual review from a customer satisfaction and service quality perspective
E Koc - Journal of Quality Assurance in Hospitality & Tourism, 2020 - Taylor & Francis
Women are disadvantaged at work in a wide variety of industries, including tourism and
hospitality. This review paper aims to explore and discuss the role of gender from the …
hospitality. This review paper aims to explore and discuss the role of gender from the …
Top management team gender diversity and firm risk-taking in the hospitality industry
Purpose The purpose of this study is to investigate the link between top management team
(TMT) gender diversity and firm risk-taking in hospitality companies. The study also links …
(TMT) gender diversity and firm risk-taking in hospitality companies. The study also links …
Perceived supervisor support: A study of select-service hotel employees
This exploratory study examines differences in employees' perceptions of the individual
items that comprise the perceived supervisor support instrument in the select-service hotel …
items that comprise the perceived supervisor support instrument in the select-service hotel …
Organizational ethnic diversity's influence on hotel employees' satisfaction, commitment, and turnover intention: Gender's moderating role
The aim of this study was to explore whether Taiwanese hospitality workers' gender
moderates the relationship between perceived ethnic diversity levels within their workplace …
moderates the relationship between perceived ethnic diversity levels within their workplace …
Gender differences and employee performance: Evidence from the restaurant industry
MA Asadullah, MZU Haq, K Wahba, S Hashmi… - Journal of Hospitality …, 2021 - Elsevier
In the context of career development and professional growth, people use their skills and
seek several tactics in order to obtain favors from their seniors. This study seeks to explore …
seek several tactics in order to obtain favors from their seniors. This study seeks to explore …
Customers focus and impulse buying at night markets
This study conducted a survey on impulse buying at several international night markets in
Taiwan and obtained 1053 responses. The data were analysed by partial least squares …
Taiwan and obtained 1053 responses. The data were analysed by partial least squares …
Organizational injustice and emotional labor of hotel front-line employees
V Shapoval - International Journal of Hospitality Management, 2019 - Elsevier
Using equity and appraisal theories to integrate four dimensions of organizational justice
and emotional labor, this study examines effects of organizational injustice and emotional …
and emotional labor, this study examines effects of organizational injustice and emotional …
Service-oriented high performance human resource practices and proactive work behavior: A moderated mediation model
G Kenar, M Yeşiltaş - The Service Industries Journal, 2024 - Taylor & Francis
Service-oriented high-performance human resource practices are a very useful tool for
ensuring service quality in the hospitality and tourism industry. Based on the social …
ensuring service quality in the hospitality and tourism industry. Based on the social …
Job satisfaction and gender: A global comparison of job satisfaction in the hospitality industry
MS Andrade, D Miller, JH Westover - Journal of Quality Assurance …, 2022 - Taylor & Francis
Research has been inconclusive in determining if men or women experience more job
satisfaction. A global comparison examining extrinsic and intrinsic factors, work relations …
satisfaction. A global comparison examining extrinsic and intrinsic factors, work relations …