How can corporate social responsibility activities create value for stakeholders? A systematic review

J Peloza, J Shang - Journal of the academy of Marketing Science, 2011 - Springer
Corporate social responsibility (CSR) activities have the potential to create stronger
relationships between firms and stakeholders. Although marketing researchers have studied …

[HTML][HTML] Relationship CSR and employee commitment: Mediating effects of internal motivation and trust

HY Loor-Zambrano, L Santos-Roldán… - European research on …, 2022 - Elsevier
Purpose the main objective of this article is to check whether the relationship between
corporate social responsibility activities and employee commitment is mediated by the …

Corporate social responsibility as a determinant of consumer loyalty: An examination of ethical standard, satisfaction, and trust

E Park, KJ Kim, SJ Kwon - Journal of business research, 2017 - Elsevier
Factors promoting loyalty are of great interest to both academics and practitioners because
consumer loyalty is a notable predictor of business success. This study identifies the …

Evaluating the impact of corporate social responsibility programs on consumers

V Smith, P Langford - Journal of Management & Organization, 2009 - cambridge.org
This paper critically reviews and analyses the empirical and theoretical literature relating to
Corporate Social Responsibility (CSR) programs and their impact on the attitudes and …

Doing right leads to doing well: When the type of CSR and reputation interact to affect consumer evaluations of the firm

YS Lii, M Lee - Journal of business ethics, 2012 - Springer
This study investigates the efficacy of three corporate social responsibility (CSR) initiatives—
sponsorship, cause-related marketing (CRM), and philanthropy—on consumer–company …

Nike, Colin Kaepernick, and the politicization of sports: Examining perceived organizational motives and public responses

JK Kim, H Overton, N Bhalla, JY Li - Public Relations Review, 2020 - Elsevier
This study applies arguments from attribution theory to examine the role of perceived
motives (values-driven, egoistic-driven, strategic-driven, and stakeholder-driven motives) in …

Guilt and giving: A process model of empathy and efficacy

DZ Basil, NM Ridgway, MD Basil - Psychology & marketing, 2008 - Wiley Online Library
This research develops a model of consumer response to charity appeals. Using the
Extended Parallel Process Model from the fear appeal literature as a foundation, the current …

Does perceived consumer fit matter in corporate social responsibility issues?

EM Lee, SY Park, MI Rapert, CL Newman - Journal of business research, 2012 - Elsevier
Corporate social responsibility (CSR) is an increasingly important construct in academia, as
well as a pressing item on the practical corporate agenda. Many firms do not recognize CSR …

The CSR's influence on customer responses in Indian banking sector

M Fatma, Z Rahman - Journal of Retailing and Consumer Services, 2016 - Elsevier
In the face of growing attention to corporate social responsibility (CSR) activities in the
marketplace, this paper seeks to demonstrate how corporate social responsibility (CSR) …

Do young consumers care about ethical consumption? Modelling Gen Z's purchase intention towards fair trade coffee

Z Robichaud, H Yu - British Food Journal, 2022 - emerald.com
Purpose A global shift in ethical/sustainable purchase drivers highlights Generation Z
(persons aged 15–24) as an important market for producers and marketers. Although much …