Fake online reviews: Literature review, synthesis, and directions for future research

Y Wu, EWT Ngai, P Wu, C Wu - Decision Support Systems, 2020 - Elsevier
Fake online reviews in e-commerce significantly affect online consumers, merchants, and,
as a result, market efficiency. Despite scholarly efforts to examine fake reviews, there still …

Detecting fake reviews through topic modelling

ŞÖ Birim, I Kazancoglu, SK Mangla… - Journal of Business …, 2022 - Elsevier
Against the uncertainty caused by the information overload in the online world, consumers
can benefit greatly by reading online product reviews before making their online purchases …

The interplay between quality improvement and information acquisition in an E-commerce supply chain

H Wu, H Zheng, J Li - Annals of Operations Research, 2023 - Springer
This study investigates an e-commerce supply chain comprising a supplier and an online
retailer, wherein the supplier determines the quality improvement of products and the online …

Navigating the new normal: Redefining N95 respirator design with an integrated text mining and quality function deployment-based optimization model

RK Gangadhari, PK Tarei, P Chand, M Rabiee… - Computers & Industrial …, 2024 - Elsevier
The global surge in demand during the pandemic led to a proliferation of substandard
surgical N95 respirators, particularly in the e-commerce market, due to a lack of regulatory …

Effects of consumers' uncertain valuation-for-quality in a distribution channel

X Fan, J Zhang, G Zhu - Annals of Operations Research, 2023 - Springer
Consumer uncertainty about product valuation is a significant economic issue in online
retailing. In many markets, even though the product quality information is completely …

Ex-ante versus ex-post destination information model for on-demand service ride-sharing platform

D Zhao, M Chen - Annals of Operations Research, 2019 - Springer
The two leading on-demand service ride-sharing platforms in China have used very different
destination information sharing models in the past period of time: Didi Chuxing uses an ex …

The effect of online reviews' information on quality and pricing decisions

L Feng, Y Yang, J Lv - Managerial and Decision Economics, 2023 - Wiley Online Library
Consumers often rely on the peer reviews to make smart purchase decisions in the face of
new experience products. Such information is also available to firms, which can help them …

Navigating the new normal:: Redefining N95 respirator design with an integrated text mining and quality function deployment-based optimization model

R Kumar Gangadhari, P Kumar Tarei, P Chand… - 2024 - dl.acm.org
The global surge in demand during the pandemic led to a proliferation of substandard
surgical N95 respirators, particularly in the e-commerce market, due to a lack of regulatory …

[PDF][PDF] Hypermediation Functionalities in Digital Platforms for Collaborative and Social Interaction.

E Oliveira, O Tymoshchuck, ER Sacramento… - ICEIS (2), 2023 - researchgate.net
The purpose of this article is to identify how Mobile Apps/Platforms have promoted
Hypermediation Processes, establishing functionalities that enhance hypermediation. This …

[PDF][PDF] An investigation of marketing crisis, and outcomes influence on buyer behavior

AA Karam - Business Research Review, 2016 - academia.edu
Marketing crises can seriously impact the viability of a company, and buyers by considering
the elements that affect the outcome of a marketing crisis, organizations could manage crisis …