Background Triage and clinical consultations increasingly occur remotely. We aimed to
learn why safety incidents occur in remote encounters and how to prevent them. Setting and …

Background Technical assistance (TA) is a tailored approach to capacity building that is
commonly used to support implementation of evidence-based interventions. Despite its …

Background Transgender and gender diverse (TGD) children and youth face significant
disparities when accessing healthcare. Telehealth has become a promising strategy for …

To access contemporary healthcare, patients must find and navigate a complex socio-
technical network of human and digital actors linked in multi-modal pathways …

Telehealth has been in use for decades, yet prompted by the COVID-19 pandemic, its
adoption rapidly expanded globally, including Australia, India, Europe and North America. 1 …

Background Early in the COVID-19 pandemic, the use of video consultation (VC) expanded
considerably, with GPs indicating high satisfaction with it. However, use of VC declined as …

Background Barriers to accessing and using primary care services among minoritised ethnic
communities have been extensively evidenced in the UK. However, the impact of the rapid …

Abstract 'Reflexivity', as used by Margaret Archer, means creative self‐mastery that enables
individuals to evaluate their social situation and act purposively within it. People with …

Objective To delineate the characteristics of the work undertaken by general practitioners
(GPs) and staff in implementing and utilising video consultation within their situated clinical …

Video consultations have seen increasing use in nephrology since the COVID-19 pandemic
with an aim to address constraints in F2F outpatient capacity and also patients' concerns …