Gig work, management education and changes in working conditions: a qualitative study

M Mousa - Industrial and Commercial Training, 2025 - emerald.com
Purpose This paper aims to identify the changes in management education students in
business schools prefer since the spread of gig work. Design/methodology/approach The …

[HTML][HTML] Supportive relations and worker retention in platform work: Toward a relational platform ecosystem perspective

A Ihl - European Management Journal, 2024 - Elsevier
While the importance of worker retention in online platforms is widely recognized, our
understanding of how to achieve this is still limited. This study takes a novel approach …

The Gig Economy: Economic Innovations and Technological Advancements in Human Resource Management

MB Talukder, SA Chowdhury… - Economic Innovations and …, 2025 - igi-global.com
Technological developments and economic breakthroughs are propelling the gig economy,
revolutionizing human resource management. Significant economic shifts include …

Humanized algorithms matter! From enabling social exchange factors to building affective trust mechanism for facilitating gig workers' task performance

J Chen, M Chen - Personnel Review, 2025 - emerald.com
Purpose Digital platform work monitored by algorithms is increasingly supplementing or
substituting standard employment. Though gig workers are faced with the vulnerable, fragile …

Aligning cooperative principles with platform cooperatives: challenges and insights from South Korea's domestic service sector

SM Kim, BG Jeong, H Eum - Social Enterprise Journal, 2024 - emerald.com
Purpose This study aims to explore the alignment between platform cooperatives (co-ops)
and cooperative principles, with a focus on worker co-op activists' perceptions and the …

Understanding experiences of adverse digital incorporation of ridesharing drivers in Bangladesh

U Hazra, AKK Priyo, JJ Sheikh - Information Technology & People, 2024 - emerald.com
Purpose Bangladesh recently experienced frequent demonstrations by drivers of
ridesharing applications. Since the drivers are not excluded from the technology …

Understanding digital sweatshops: A qualitative investigation of workers' perspectives

MK Kamila, SS Jasrotia, PS Kushwaha - Asian Journal of Business Ethics, 2024 - Springer
Digital sweatshops represent exploitative digital workplaces where individuals are
compelled to work long hours under high demands for minimal compensation. This study …

Sharing work with AI: introduction to the special issue on the futures of work in the age of intelligent machines

K Crowston, I Erickson, J Nickerson - Information Technology & …, 2024 - emerald.com
This special issue of Information, Technology & People presents research that highlights the
complex impact of computer systems with advanced reasoning capabilities–intelligent …

Delivering the Brand Promise Through Gig Workers: Internal Brand Management in Ride-Hailing Platforms

E Murillo, A Terán-Bustamante - Services Marketing Quarterly, 2024 - Taylor & Francis
This paper explores the intersection of Internal Brand Management (IBM) and the Sharing
Economy, specifically how platform organizations ensure brand-aligned service while …