Abstract Logistics Service Quality (LSQ) is recognized as an important tool in modern
markets. In recent years, a number of researches in this field are growing rapidly. Numerous …

Uncertainties and risks play a central role in creating vulnerabilities for logistics service
operations. Over the years, Logistic Service Providers (LSPs) have learned how to ensure …

The business of two-sided platforms, such as those used for online ride-sharing, has
expanded rapidly thanks to opportunities to efficiently match supply-and demand-side users …

Increasing application areas and depths of autonomous systems in logistics provide a new
level of challenge for the analysis and design of human–machine interaction concepts. Due …

In recent years, the big data discriminatory pricing (BDDP) behavior of the service platform
has recurrently appeared in the platform service supply chain, which is considered as a …

This paper provides a methodological overview of service supply chain research through a
comprehensive review of published literature, enabling us to describe the service supply …

This paper considers a third-party logistics (3PL) firm that provides integrated logistics and
financial services to a budget-constrained manufacturer with different risk preferences. We …

We investigate an outsourcing logistics risk management problem under a principal-agency
framework. A fourth-party logistics firm (4PL) deputes a third-party logistics firm (3PL) to …

In this study, we construct a three-echelon supply chain consisting of one global supplier,
one local seller and one logistics service provider for products with short life cycles. We …

In recent years, governments are increasingly interested in developing public–private
partnerships such as outsourcing logistics to service providers to benefit from better …