[HTML][HTML] Perceptions of the agency and responsibility of the NHS COVID-19 app on Twitter: critical discourse analysis

D Heaton, E Nichele, J Clos, JE Fischer - Journal of Medical Internet …, 2024 - jmir.org
Background Since September 2020, the National Health Service (NHS) COVID-19 contact-
tracing app has been used to mitigate the spread of COVID-19 in the United Kingdom. Since …

“The algorithm will screw you”: Blame, social actors and the 2020 A Level results algorithm on Twitter

D Heaton, E Nichele, J Clos, JE Fischer - Plos one, 2023 - journals.plos.org
In August 2020, the UK government and regulation body Ofqual replaced school
examinations with automatically computed A Level grades in England and Wales. This …

The social impact of decision-making algorithms: reviewing the influence of agency, responsibility and accountability on trust and blame

D Heaton, J Clos, E Nichele, JE Fischer - Proceedings of the First …, 2023 - dl.acm.org
Despite the ever-growing use of decision-making algorithms in daily life, there has been
limited examination of how the supposed agency, responsibility and accountability of these …

“The ChatGPT bot is causing panic now–but it'll soon be as mundane a tool as Excel”: analysing topics, sentiment and emotions relating to ChatGPT on Twitter

D Heaton, J Clos, E Nichele, JE Fischer - Personal and Ubiquitous …, 2024 - Springer
ChatGPT, a sophisticated chatbot system by OpenAI, gained significant attention and
adoption in 2022 and 2023. By generating human-like conversations, it attracted over 100 …

Special issue on analysis and mining of social media data

A Zubiaga, P Rosso - PeerJ Computer Science, 2024 - peerj.com
Abstract This Editorial introduces the PeerJ Computer Science Special Issue on Analysis
and Mining of Social Media Data. The special issue called for submissions with a primary …

Hybrid Approach with VADER and Multinomial Logistic Regression for Multiclass Sentiment Analysis in Online Customer Review.

M Arief, NA Samsudin - International Journal of Advanced …, 2023 - search.ebscohost.com
Sentiment analysis is crucial for businesses to understand customer reviews and assess
sentiment polarity. A hybrid technique combining VADER and Multinomial Logistic …