Teaching and Researching Speaking provides an overview of the main approaches to
researching spoken language and their practical application to teaching, classroom …

A key challenge for managing interorganizational relationships in high-tech sectors is to
design information sharing practices for supporting cooperative activities without leaking …

Given the limited information for assessing borrowers in online peer-to-peer (P2P) lending,
the textual content of loan requests has been recognized as a crucial factor influencing …

Purpose Social distancing and physical closure triggered by the Covid-19 pandemic put the
libraries' viability under stress. Although the spread of the pandemic enacted a new …

Little is known about the impact of politeness in online communities. We use an inductive
approach to automatically model linguistic politeness in online discussion groups and …

How to express politeness is an important issue for language learners. The aim of the study
is to investigate the refusal strategy use of female EFL (English as a Foreign Language) …

The purpose of this study was to investigate the ability of the upper intermediate and the
intermediate learners in keeping face in different complaint situations. Complaint is the …

The study explores the Filipino, particularly Bikolano, participants' management of their
virtual conversation in an asynchronous online discussion forum, focusing on the …

This book explores the use of online and face-to-face interactions in language teacher
education (LTE) by assessing the formation and practices of a community of practice (CoP) …

Explores all aspects of interpersonal communication at work, from face-to-face meetings to
new forms of computer mediated communication such as social media. Will help the reader …