A review of service quality: Case of the National Treasury of South Africa

RL Thokoa, V Naidoo, THH Herbst - Africa's Public Service Delivery …, 2022 - journals.co.za
Background The study rests on the idea that the National Treasury (NT) impacts direct
service delivery at the country level through its budget preparation and budget …

Tackling challenges for higher education: Learner support services for distance learning for sustainable collaborative learning communities

S Parahakaran - Technology for efficient learner support services in …, 2018 - Springer
In the past, the objective for education was to produce a knowledgeable and skilled
community. Today, the goals of education are integrated with technology and associated …

Service quality and public satisfaction with Indonesia's tax amnesty program

I Nurhadian, K Khoirunurrofik - International Journal of …, 2022 - inderscienceonline.com
Functional aspects have dominated the measurement of service quality. This paper
investigates the perception of taxpayers on the quality of tax amnesty services and the …

Hava Yolu Yolcu Taşımacılığı Hizmet Kalitesinin Müşteri Tatmini ve Ağızdan Ağıza Iletişim Uzerindeki Etkisi: Covid-19 Pandemi Döneminde Bir Araştırma

S Avgan - 2022 - search.proquest.com
COVID-19 pandemisi insan sağlığının yanı sıra dünyada birçok sektörü etkilemiştir. Hava
yolu taşımacılığı, sokağa çıkma sınırlamaları ve ülkeler arası geçişlerin durdurulmasıyla …

[引用][C] Managing Service Quality with Technological Innovations in the Banking Industry: A researcher's perspective

S Arya - 2021 - GRIN Verlag