Before we begin, please take another look at the title; in particular, please notice that, open-
ended and swollen though it is, it manages to avoid three words, one big, one mid-sized …

Accessibility and acceptability in Technical Manuals Page 1 JOHN BENJAMINS PUBLISHING
COMPANY Accessibility and acceptability in Technical Manuals Inger Lassen DOCUMENT …

Ongoing attempts to define technical writing are inevitably confounded by problems caused
by an excessively broad focus, which obscures the basis and usefulness of the definition, or …

The teaching of the language of business, sometimes also called the “language of
commerce” or “administration”(Yates 1977), has the longest history of any specific purpose …

Document design had its origins in the 1930s, but much of its development in theory,
research, and practice has occurred in the past ten years (1980--1990). This article provides …

An updated and expanded version of the training guide Booklist called" one of the most
valuable professional publications to come off the presses in a long time," the new third …

Researchers have been calling for more empirical studies with which to build theory and
improve practice in business and technical communication. Al though quantitative empirical …

Since 1985, the field of professional communication has grown in size and reputation while
maintaining a space within its primary disciplinary home of the English department. This …

One lesson to be learned from the fatal decision to launch Challenger is that effective
technical and group communication requires more than the fidelious exchange of …

This review will examine three separate but closely related issues concerning technical
information. We will start by examining whether technical materials are substantively …