ChatGPT for language teaching and learning

L Kohnke, BL Moorhouse, D Zou - Relc Journal, 2023 - journals.sagepub.com
In this technology review, we explore the affordances of the generative AI chatbot ChatGPT
for language teaching and learning. In addition to this, we also present debates and …

Engaging consumers through artificially intelligent technologies: Systematic review, conceptual model, and further research

LD Hollebeek, C Menidjel, M Sarstedt… - Psychology & …, 2024 - Wiley Online Library
While consumer engagement (CE) in the context of artificially intelligent (AI‐based)
technologies (eg, chatbots, smart products, voice assistants, or autonomous cars) is gaining …

ChatGPT and consumers: Benefits, pitfalls and future research agenda

J Paul, A Ueno, C Dennis - International Journal of Consumer …, 2023 - Wiley Online Library
The need of the hour is to encourage research on topics with newness and novelty. In this
context, this article discusses multidimensional benefits and potential pitfalls of using …

Are users willing to embrace ChatGPT? Exploring the factors on the acceptance of chatbots from the perspective of AIDUA framework

X Ma, Y Huo - Technology in Society, 2023 - Elsevier
As a rapidly emerging generative AI chatbot, ChatGPT has garnered unprecedented global
attention for its advanced AI-based text generation capabilities. However, the issue of …

Exploring the usage of ChatGPT in higher education: Frequency and impact on productivity

R Firaina, D Sulisworo - Buletin Edukasi Indonesia, 2023 - journal.iistr.org
This research aims to gain a deeper understanding of the views and rationality of lecturers in
using ChatGPT in learning by explaining how lecturers use it in learning and their reasons …

Investigating the impact of intelligent personal assistants on the purchase intentions of Generation Z consumers: The moderating role of brand credibility

W Guo, Q Luo - Journal of Retailing and Consumer Services, 2023 - Elsevier
Consumers increasingly use intelligent personal assistants for shopping, given their
advantages of being hands-free and voice-controlled, enabling individuals to multi-task …

[HTML][HTML] What (de) motivates customers to use AI-powered conversational agents for shopping? The extended behavioral reasoning perspective

IU Jan, S Ji, C Kim - Journal of Retailing and Consumer Services, 2023 - Elsevier
Artificial Intelligence (AI)-powered conversational agents have become ubiquitous tools in
the digital transformation of conventional customer-company interactions. Despite the …

[HTML][HTML] Artificial intelligence as a boundary-crossing object for employee engagement and performance

C Prentice, IKA Wong, ZCJ Lin - Journal of Retailing and Consumer …, 2023 - Elsevier
The study proposes AI-powered tools and applications as boundary-crossing objects to
examine how AI performance can affect employees' job engagement, service and job …

Can chatbots satisfy me? A mixed-method comparative study of satisfaction with task-oriented chatbots in mainland China and Hong Kong

Y Liu, B Hu, W Yan, Z Lin - Computers in Human Behavior, 2023 - Elsevier
Task-oriented chatbots are gradually being used across the globe. Most notably, while
chatbots have for a long time penetrated users' daily lives in mainland China, Hong Kong is …

[HTML][HTML] How can ChatGPT open promising avenues for L2 development? A phenomenological study involving EFL university students in Iran

A Rezai, E Namaziandost, GJ Hwang - Computers in Human Behavior …, 2024 - Elsevier
As technology becomes increasingly embedded in English as a foreign language (EFL)
education, understanding the pedagogical potential of tools like ChatGPT is essential. This …