What affects the online ratings of restaurant consumers: a research perspective on text-mining big data analysis

J Liu, Y Yu, F Mehraliyev, S Hu, J Chen - International Journal of …, 2022 - emerald.com
Purpose Despite a significant focus on customer evaluation and sentiment analysis, limited
attention has been paid to discrete emotional perspective in terms of the emotionality used …

The effect of service quality and price on customer satisfaction

K Indajang, V Candra, MY Sianipar… - Ekonomi …, 2023 - ejurnal.seminar-id.com
Consumer satisfaction is the most dominant factor in meeting one of the needs of consumers
and factors that can meet consumer satisfaction include service quality and price. Research …

Determinants of customer satisfaction and loyalty Waroeng Steak Restaurant in DKI Jakarta

ES Mubarok, B Subarjo, R Raihan… - Cogent Business & …, 2023 - Taylor & Francis
This study aims to determine the effect of facilities, brand image, product quality, promotion,
and service quality on customer satisfaction and loyalty at Waroeng Steak Restaurants in …

Examining the Influences of Satisfaction and Trust on the Behavioral Intentions of Customers Who Dined in Casual Dining Restaurants: A Mixed-Methods Approach

P Senachai, P Julagasigorn… - ABAC …, 2024 - assumptionjournal.au.edu
The restaurant business is very competitive, such that managers must identify appropriate
components of their restaurant attributes to better satisfy the needs and wants of their …

[PDF][PDF] Factors Affecting Customer Satisfaction at J&T Express in Malaysia

LG Sin, JW Leong, SJ Lee… - … in Asia Pasific …, 2022 - download.garuda.kemdikbud.go.id
ABSTRACT This J&T Express is a courier company in Southeast Asia that emphasizes
customeroriented service and efficiency. Many shopping platforms such as Lazada, Shopee …

Analisa Pengaruh Price, Location, Responsiveness Dan Atmosphere Terhadap Revisit Intention Dimediasi Oleh Customer Satisfaction

F Oktavio, DAS Maharani, IC Diana… - Juremi: Jurnal Riset …, 2023 - bajangjournal.com
Tujuan dari penelitian ini adalah untuk mengetahui pengaruh dari price, location,
responsiveness dan atmosphere terhadap revisit intention dimediasi dengan customer …

The Mediating Role Of Customer Satisfaction On The Influence Of Service Quality And Relationship Marketing On Customer Loyalty

M Nashih, S Al Idrus… - … : Jurnal Ekonomi dan …, 2024 - ejournal.uniramalang.ac.id
The aim of this research is to find out how customer satisfaction mediation impacts service
quality and marketing relationships on customer loyalty at BMT Maslahah Wagir Branch …

The effect of price and service quality on consumer satisfaction by employing marketing relationships as intervening variables

NN Sawitri, PPB Prasada - Dinasti International Journal of …, 2022 - dinastipub.org
This study aims to determine the effect of service quality and price on consumer satisfaction
by using marketing relationships as an intervening variable. This is quantitative research …

The Influence Of Facilities, Services, And Location On The Interest In Return Visits Of Tourists In Juma Will Dokan

K br Ginting, E Winata - Jurnal Ekonomi, 2023 - ejournal.seaninstitute.or.id
This study discusses the intention of visiting tourists again. This is based on a brief interview
conducted with visitors at Juma Bakal Dokan. This research shows that there are indications …

Analisis Pengaruh Variabel Kepuasan Dan Kualitas Pelayanan Terhadap Loyalitas Penumpang Lintas Penyeberangan Ketapang–Lembar

RA Dewi, Y Yenita - Al-Kalam: Jurnal Komunikasi, Bisnis Dan …, 2023 - ojs.uniska-bjm.ac.id
crossing is intended to reduce the Gilimanuk-Denpasar traffic density and unravel the
Padang Bai-Lembar crossing density. This research uses a quantitative method where the …