Purpose The last ten years have shown a significant upward trend of engagement in public
management reflecting a significant increase in interest in the topic. The purpose of this …

How does the increased use of choice-based management strategies in social services
influence the behavior of street-level workers? In this article, we provide an analytical …

This article discusses the issue of choice as it applies to long-term unemployed and
vulnerable individuals. It argues that the combination of poor employment opportunities …

Based on the country chapters in the present volume, this contribution has two objectives:
First, it gives a structured overview on the diversity of policy responses that have been …

Published ten years after the first edition, this new Handbook offers topical, and
comprehensive information on the welfare systems of all 28 EU member states and their …

Im Herbst 2010 erscheint die fünf Jahre zuvor zu Ende gegangene Regierungszeit der rot-
grünen Koalition unter Bundeskanzler Gerhard Schröder erstaunlich präsent. Das liegt nicht …

Many welfare states have embraced choice and market mechanisms since the 1990s. With
respect to welfare users, it has been argued that this led to a change from citizens to …

Across W estern welfare regimes, policies emphasize that service users should have more
choices regarding their services. This article examines how service choices are presented …

The chapter provides an overview and analysis of developments in German social policies
in the years 1998–2008. This period can roughly be divided into two periods. During the first …

The concept of the 'public encounter', coined by Charles Goodsell (1981; see also Bartels
2013) is conceived in a broad way, inviting an international range of scholars to approach it …