What if artificial intelligence (AI) machines became teammates rather than tools? This paper
reports on an international initiative by 65 collaboration scientists to develop a research …

Digital technologies are changing the nature of teamwork in ways that have important
implications for leadership. Though conceptually rich and multi-disciplinary, much of the …

The remarkable progress in algorithms for machine and deep learning have opened the
doors to new opportunities, and some dark possibilities. However, a bright future awaits …

The purpose of this study is to investigate (1) if online celebrities can directly emotionally
influence consumers, and (2) if the other audiences of the same livestream can indirectly …

Abstract Information systems (IS) use, the dominant theoretical paradigm for explaining how
users apply IS artifacts toward goal attainment, gives primacy to human agency in the user …

Conversational agents (CAs), described as software with which humans interact through
natural language, have increasingly attracted interest in both academia and practice …

Lack of trust is one of the main obstacles standing in the way of taking full advantage of the
benefits artificial intelligence (AI) has to offer. Most research on trust in AI focuses on …

Artificial intelligence (AI) is being increasingly integrated into enterprises to foster
collaboration within humanmachine teams and assist employees with work-related tasks …

AI chatbots have been widely applied in the frontline to serve customers. Yet, the existing
dimensions and scales of service quality can hardly fit the new AI environment. To address …

Cognitive computing systems (CCS) are a new class of computing systems that implement
more human-like cognitive abilities. CCS are not a typical technological advancement but an …