Airports have evolved into key business centers in the last four decades, serving a variety of
business models in addition to providing transportation infrastructure. Additionally, service …

There are no scientific studies in the context of airports and museums relationship, which
analyze the impact of airports for identifying the relationship between museums and air …

Advances in Web 2.0 technologies have led to the widespread assimilation of electronic
commerce platforms as an innovative shopping method and an alternative to traditional …

Companies that develop social responsibility actions gain legitimacy, which increases
consumer trust and revisit intention. However, the effects of both socially responsible actions …

Airlines and airports continuously improve operational efficiency and enhance service
quality, especially through self-service technology (SST). Although there are several reviews …

An airport significantly facilitates passengers to travel domestically and internationally. It can
also attract passengers to visit the region where it is located. The present research examines …

This study examines the differential effects of airport service quality on behavioral intention
in the Guangdong-Hong Kong-Macao Greater Bay Area. The relationships among airport …

Airports are rapidly deploying self-service technologies (SSTs) as a strategy to improve
passenger experience by eliminating operational inefficiencies. This places some …

With the increase in airport alternatives and airport service variation, passengers' perception
of the airport experience has changed. By working with consumer experience through …

To providing an empirical investigation into how affective, continuance, and normative
commitment could build airport branding. A quantitative content analysis was conducted by …