Araştırmanın amacı, turistlerin Batman'daki yiyecek ve içecek işletmelerine yönelik sosyal
iletişim ağlarında ürettikleri bilgilerin incelenmesidir. Bu amaç doğrultusunda Batman ilinde …

This study empirically investigates the applicability of the push-pullmooring (PPM)
framework on restaurant switching intentions. The employed framework is the theoretical …

Purpose: This paper aims to understand the factors affecting the consumers' online
purchase intention through different social media platforms widely used in Saudi Arabia and …

Araştırmanın amacı, turistlerin Batman'daki yiyecek ve içecek işletmelerine yönelik sosyal
iletişim ağlarında ürettikleri bilgilerin incelenmesidir. Bu amaç doğrultusunda Batman ilinde …

This academic article aims to present the antecedence variables of tourist behavior. Tourism
is an important driver of the service industry; it has a lot of benefits for the economy of any …

The effect of service recovery experience on patients’ switching intentions and positive word of
mouth in private hos Page 1 369 Abstract Objectives: Touchpoints of the service recovery …

The quality of mobile applications (Apps) is becoming an increasingly important issue. Users
can usually download these apps from the app store and post reviews about them. These …

Customer churn is a major risk and challenge for any business. It is a complex phenomenon
to understand and control for ecommerce companies. Preventing customer churn to retain …