Two dominant perspectives of job crafting—the original theory from Wrzesniewski and
Dutton () and the job demands resources perspective from Tims, Bakker, and Derks () …

Purpose The purpose of this study is to present a systematic literature review in the research
area of engagement focusing on employee and work engagement. In this respect, this study …

Both researchers and practitioners agree that having highly engaged employees results in
individuals and organizations reaping various positive consequences related to …

Purpose This empirical study explored how coworker incivility and customer incivility affect
the work engagement and job performance of frontline employees. Design/methodology …

Distilling the vast literature on this most frequently studied variable in organizational
behavior, Paul E. Spector provides students and professionals with a pithy overview of the …

Employee engagement is critical for the sustenance of organizations. Scholars have
highlighted that the employer-employee interaction is an essential mechanism that …

Despite the considerable focus on job characteristics and individual differences in job
crafting research, the influence of social factors on job crafting has not been well …

Digital technology coupled with the quarantines caused by the COVID-19 pandemic has
made working from anywhere (WFA)—a modern form of remote working—a widespread …

Workplace incivility has received increasing attention from hospitality and tourism scholars
because of its implications for service outcomes. In the present study, we focused on …

Job crafting, or proactive changes that individuals make in their job design, can influence
and be influenced by coworkers. Although considerable research has emerged on this topic …