This research developed and empirically validated a multidimensional hierarchical scale for
measuring health service quality and investigated the scale's ability to predict important …

Purpose The purpose of this study is to investigate the links between lean, service quality
expectation (SQE) and service quality performance (SQP) in outpatient departments (OPD) …

Eating disorders belong to the broad category of self‐harming behaviours which may be
acquired in a social learning process of imitation, identification and competition. Hence, we …

Purpose The purpose of this paper is to explore dimensions of perceived service quality in
hospitals and to develop a conceptual framework showing relationship between hospital …

Purpose With the exigencies of health-care service quality to actualize sustainable socio-
economic and developmental aspirations, in both peripheral and core countries, this paper …

The purpose of this study is to examine the effects of healthcare service quality
(HEALTHQUAL) measurement items. First, the proposed measurement items for …

Mirror exposure therapies (METs) have been shown to be effective in reducing body image
disturbances through the habituation process. Virtual reality (VR) combined with eye …

Developments and changes in health services give importance to the concept of competition
and encourage to increase quality among the healthcare centers. During these processes …

Do patients really perceive better quality of service in private hospitals than public hospitals in
India? | Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish …

Health insurance policies have become key social policy interventions incepted to extend
healthcare to vulnerable populations. In this vein, Ghana devised a health insurance …