Testing Hirschman's exit, voice, and loyalty model: citizen and provider responses to decline in public health services

O James, P John - International Public Management Journal, 2021 - Taylor & Francis
Dissatisfied users of public services may choose to voice or exit. But when does voice
emerge? To answer this question, we deploy Hirschman's exit, voice, and loyalty (EVL) …

Socioeconomic status and geographical factors associated with active listing in primary care: a cross-sectional population study accounting for multimorbidity, age, sex …

K Ranstad, P Midlöv, A Halling - BMJ open, 2017 - bmjopen.bmj.com
Background Socioeconomic status and geographical factors are associated with health and
use of healthcare. Well-performing primary care contributes to better health and more …

Users' choice and change of allocated primary mental health professional in community-based mental health services: a scoping review

G Rioli, S Ferrari, C Henderson… - … Journal of Social …, 2020 - journals.sagepub.com
Background: The recovery model in mental health care emphasizes users' right to be
involved in key decisions of their care, including choice of one's primary mental health …

[引用][C] What's been tried? A catalogue of efforts to improve access to general practice, 1984 to 2023

C Sinnott, E Price, A Ansari, J Beech, R Fisher… - 2024