Continuance intention of online technologies: A systematic literature review
Given the dynamic nature of digital technologies, understanding why users intend to
continue to use them or not is important for practitioners and academics alike. This paper …
continue to use them or not is important for practitioners and academics alike. This paper …
Literature review of mobile banking and individual performance
C Tam, T Oliveira - International Journal of Bank Marketing, 2017 - emerald.com
Purpose Most empirical studies of m-banking seek to understand the factors and motivations
that influence the adoption or behaviour intention. The purpose of this paper is to focus on …
that influence the adoption or behaviour intention. The purpose of this paper is to focus on …
Understanding the user satisfaction and loyalty of customer service chatbots
The artificial intelligence (AI) chatbot is emerging as a significant corporate customer-facing
application, potentially increasin customer service efficiency while reducing costs. However …
application, potentially increasin customer service efficiency while reducing costs. However …
Motivation and continuance intention towards online instruction among teachers during the COVID-19 pandemic: The mediating effect of burnout and technostress
In-service teachers have various emotional and motivational experiences that can influence
their continuance intention towards online-only instruction during the COVID-19 pandemic …
their continuance intention towards online-only instruction during the COVID-19 pandemic …
What factors determining customer continuingly using food delivery apps during 2019 novel coronavirus pandemic period?
Food delivery apps (FDAs) as an emerging online-to-offline mobile technology, have been
widely adopted by catering businesses and customers. Especially, as they have provided …
widely adopted by catering businesses and customers. Especially, as they have provided …
Adoption of artificial intelligence (AI) for talent acquisition in IT/ITeS organizations
R Pillai, B Sivathanu - Benchmarking: An International Journal, 2020 - emerald.com
Purpose Human resource managers are adopting AI technology for conducting various
tasks of human resource management, starting from manpower planning till employee exit …
tasks of human resource management, starting from manpower planning till employee exit …
Can digital technologies improve students' efficiency? Exploring the role of Virtual Learning Environment and Social Media use in Higher Education
Abstract Digital technologies, including Virtual Learning Environment (VL) and Social Media
(SM), are well adopted in the Higher Education (HE) setting, yet little is known about the role …
(SM), are well adopted in the Higher Education (HE) setting, yet little is known about the role …
Extension of technology continuance theory (TCT) with task technology fit (TTF) in the context of Internet banking user continuance intention
Purpose The advancement in Internet technology has played a significant role in
revolutionizing the Internet banking services. Therefore, little is discussed about factors that …
revolutionizing the Internet banking services. Therefore, little is discussed about factors that …
Factors influencing university students' behavioral intention to use generative artificial intelligence: Integrating the theory of planned behavior and AI literacy
Generative artificial intelligence (GAI) advancements have ignited new expectations for
artificial intelligence (AI)-enabled educational transformations. Based on the theory of …
artificial intelligence (AI)-enabled educational transformations. Based on the theory of …
Role of cognitive absorption in building user trust and experience
J Balakrishnan, YK Dwivedi - Psychology & Marketing, 2021 - Wiley Online Library
The growth of artificial intelligence (AI) and its applications in business has proliferated in
recent years. Businesses have started adopting various technology practices relevant to …
recent years. Businesses have started adopting various technology practices relevant to …