What makes an online review credible? A systematic review of the literature and future research directions

K Pooja, P Upadhyaya - Management Review Quarterly, 2024 - Springer
Online reviews of products and services are strategic tools for e-commerce platforms, as
they aid in consumers' pre-purchase decisions. Past research studies indicate online …

A survey on fake review detection using machine learning techniques

NA Patel, R Patel - 2018 4th international Conference on …, 2018 - ieeexplore.ieee.org
Now a days the usage of Internet and online marketing has become very popular. Millions of
products and services are available in online marketing that generate huge amount of …

Spam review detection using spiral cuckoo search clustering method

AC Pandey, DS Rajpoot - Evolutionary Intelligence, 2019 - Springer
Nowadays, online reviews play an important role in customer's decision. Starting from
buying a shirt from an e-commerce site to dining in a restaurant, online reviews has become …

An adaptive deep transfer learning model for rumor detection without sufficient identified rumors

M Guo, Z Xu, L Liu, M Guo… - Mathematical Problems in …, 2020 - Wiley Online Library
With the extensive usage of social media platforms, spam information, especially rumors,
has become a serious problem of social network platforms. The rumors make it difficult for …

Detection of spam reviews using hybrid grey wolf optimizer clustering method

S Shringi, H Sharma - Multimedia Tools and Applications, 2022 - Springer
Currently, online reviews play an essential role in the decision-making of customers. Various
online websites such as Amazon, Yelp, Google Plus, BookMyShow, Facebook, Twitter, etc …

The impact of spam reviews on feature-based sentiment analysis

NMK Saeed, NA Helal, NL Badr… - 2018 13th International …, 2018 - ieeexplore.ieee.org
With the explosive growth of online social media, people can convey their experience and
share with others on a common platform. People's opinions and experience became the …

Fitness‐Based Grey Wolf Optimizer Clustering Method for Spam Review Detection

S Shringi, H Sharma, DL Suthar - Mathematical Problems in …, 2022 - Wiley Online Library
Customers nowadays rely heavily on online reviews when making buying decisions.
Various internet websites, including Amazon, Yelp, Google Plus, BookMyShow, Facebook …

Toward a Theoretical Model of Authentic and Fake User-Generated Online Reviews

S Banerjee, AYK Chua - Handbook of Research on Deception, Fake …, 2019 - igi-global.com
As consumers increasingly rely on user-generated online reviews to make purchase
decisions, the prevalence of fake entries camouflaged among authentic ones has become a …

Open issues in opinion mining

V Vyas, V Uma - Extracting Knowledge from Opinion Mining, 2019 - igi-global.com
Opinions are found everywhere. In web forums like social networking websites, e-commerce
sites, etc., rich user-generated content is available in large volume. Web 2.0 has made rich …

[PDF][PDF] Enhancing customers' knowledge and decision making using augmented reality

W Boonrat, V Vaidya, N Baghaei, H Sharifzadeh… - 2020 - researchbank.ac.nz
Augmented reality has seen massive success in recent years as it provides an opportunity
for a seamless and rich user interaction with the real world. Recent studies have shown …