[图书][B] Customers Switching Intentions Behavior in Retail Hypermarket Kingdom of Saudi Arabia: Customers Switching Intentions Behavior in Retail Hypermarket

S Jabeen, ABA Hamid - 2019 - books.google.com
Retail Service Quality is a vital driver in determining customer satisfaction, which in turn
promotes customer loyalty and reduces switching intentions. Service quality is a solution to …

Factors That Determine Customer Satisfaction Using Cash Recycle Machine (CRM) with Technological Optimism as a Moderating Variable

N Kurnianingsih, E Sofilda, L Esya - Proceedings SCBTII, 2024 - febconferences.id
This research aims to analyze the factors that determine customer satisfaction using Cash
Recycle Machine (CRM) with technological optimism as a moderating variable. This study …

[PDF][PDF] Effect of retail service quality on switching intentions among hypermarket customers

S Jabeen - 2019 - eprints.utm.my
Retail service quality is a vital driver in determining customer satisfaction, which in turn
promotes customer loyalty and reduces switching intentions. Based on disconfirmation …