User satisfaction with Tokyo Metropolitan Government ward office counter services
Y Moteki - Frontiers in Built Environment, 2023 - frontiersin.org
This study clarifies the main factors affecting user satisfaction in public facilities using a two-
part questionnaire, specifically, the determinants of service satisfaction among users of a …
part questionnaire, specifically, the determinants of service satisfaction among users of a …
Importance of the human factor in user satisfaction with local government office counter services: on-site survey of Higashihiroshima city hall users
Y Moteki - SN Social Sciences, 2023 - Springer
This study empirically investigates the major factors determining user satisfaction with
counter services at local government offices in Japan. Data were collected via on-site …
counter services at local government offices in Japan. Data were collected via on-site …
Customer satisfaction with Tokyo Metropolitan Government ward office counter services: confirmatory factor analysis of question grouping and principal component …
Y Moteki - 2021 - researchsquare.com
This study examines the determinants of service satisfaction among users of a ward office in
Tokyo using a two-part questionnaire. The questionnaire comprised three main categories of …
Tokyo using a two-part questionnaire. The questionnaire comprised three main categories of …
[PDF][PDF] Factors Determining User Satisfaction with Counter Services of Local Government Offices: On-Site Survey at Higashihiroshima City Hall, Japan
Y Moteki - 2023 - assets-eu.researchsquare.com
This study empirically investigated the major factors determining user satisfaction with
counter services in local government o ces in Japan. The ndings were compared with results …
counter services in local government o ces in Japan. The ndings were compared with results …
[PDF][PDF] Research plan for evaluating user satisfaction of public art museums through on-site survey using Indicators for Art Museums (IAM) scale with three question …
M Iwakiri, Y Moteki - 2022 - scholar.archive.org
We examine the methods for evaluating user satisfaction in public art museums. Speci cally,
we will conduct a multi-group questionnaire survey of museum users on their satisfaction …
we will conduct a multi-group questionnaire survey of museum users on their satisfaction …
[PDF][PDF] Research plan for evaluating service quality of public art museums through on-site survey using IAM scale of three question groups
M Iwakiri, Y Moteki - 2022 - scholar.archive.org
We examine the methods for evaluating service quality in public art museums. Speci cally,
we will conduct a multi-group questionnaire survey of museum users on their satisfaction …
we will conduct a multi-group questionnaire survey of museum users on their satisfaction …