Pictures of a crisis. Destination marketing organizations' Instagram communication before and during a global health crisis

E Mele, R Filieri, M De Carlo - Journal of Business Research, 2023 - Elsevier
The COVID-19 pandemic enhanced social media communications at a time individuals were
unable to leave their homes due to the lockdown measures. A lack of research has been …

“I will never go to Hong Kong again!” How the secondary crisis communication of “Occupy Central” on Weibo shifted to a tourism boycott

Q Luo, X Zhai - Tourism Management, 2017 - Elsevier
Social media, an open space for the public's opinion and expression, has become an
increasingly essential issue in crisis events, leading to secondary crisis communication …

Development and validation of a destination personality scale for mainland Chinese travelers

L Pan, M Zhang, D Gursoy, L Lu - Tourism management, 2017 - Elsevier
This study aims to develop a destination personality scale utilizing a sample of mainland
Chinese travelers and examine the impact of this new scale on tourists' travel attitudes and …

Not losing our collective face: Social identity and Chinese tourists' reflections on uncivilised behaviour

CX Zhang, P Pearce, G Chen - Tourism Management, 2019 - Elsevier
The dramatic increase in the number of Chinese outbound tourists has sometimes
generated negative media reports about their 'uncivilised'behaviour. The academic literature …

[HTML][HTML] Explicit quantification of coastal cultural ecosystem services: A novel approach based on the content and sentimental analysis of social media

H Cao, M Wang, S Su, M Kang - Ecological Indicators, 2022 - Elsevier
Ecosystem service assessments have been conducted for coastal management with a
primary focus on tangible natural capital. Thus far, the explicit variation of cultural ecosystem …

Constructing identity in space and place: Semiotic and discourse analyses of museum tourism

Y Zou, H Xiao, Y Yang - Tourism Management, 2022 - Elsevier
This study presents discourse and semiotic analyses to understand tourists' identity
construction in the Min-tai-yuan Museum (hereafter, the Museum). To explore the extensive …

National identity and cultural festivals in postcolonial destinations

CX Zhang, LHN Fong, SN Li, TP Ly - Tourism Management, 2019 - Elsevier
The number of cultural festivals organised globally has increased primarily due to their
significance in celebrating and promoting community values, ideologies, identity and …

Analyzing the effects of an urban food festival: A place theory approach

C Lau, Y Li - Annals of Tourism Research, 2019 - Elsevier
Existing literature of festival tourism emphasises on heritage festival in rural place and
seldom addresses the effect of urban festival as a potent force that contributes to place …

Politics of memories: Identity construction in museums

CX Zhang, H Xiao, N Morgan, TP Ly - Annals of Tourism Research, 2018 - Elsevier
This paper adopts collective memory theory to reveal processes through which heritage
tourism stakeholders (re) construct contested national identity. Theoretically sensitised to …

Challenges faced by world tourism cities–London's perspective

C Maxim - Current Issues in Tourism, 2019 - Taylor & Francis
World tourism cities perform multiple functions and exhibit various characteristics that
influence tourism development within their boundaries. They are the main gateway for …