A systematic literature review on transformative practices and well-being outcomes in healthcare service

V Ungaro, L Di Pietro, R Guglielmetti Mugion… - Journal of Service …, 2024 - emerald.com
Purpose The paper aims to investigate the practices facilitating the transformation of
healthcare services, understanding the resulting outcomes in terms of well-being and …

Assessing consumer preferences on halal service: the emergence of Sharia hospitals for Muslim consumer

NA Windasari, NPDA Azhari, IF Putra - Journal of Islamic Marketing, 2024 - emerald.com
Purpose This study aims to examine customer preferences toward Sharia hospitals and to
provide a new viewpoint by looking at consumers' perspectives on choosing health-care …

Queering rainbow social marketing: Ensuring equitable outcomes for rainbow communities

J Smith, AM Kennedy, E Veer - Australasian Marketing …, 2024 - journals.sagepub.com
Unfortunately, though we are seeing more acceptance/tolerance in society, Rainbow
communities/LGBTQIA+ community continue to be marginalised and discriminated against …

Customers' satisfaction as a critical success factor in halal tourism: literature review and research agenda

PM Ekka, S Bhardwaj - Journal of Islamic Marketing, 2024 - emerald.com
Purpose This review paper is based on secondary research of published literature on
customer's satisfaction in halal tourism to investigate, analyze and summarize what is …

Halal healthcare services: Patients' satisfaction and word of mouth lesson from Islamic-friendly hospitals

MK Rahman, NR Zainol, NC Nawi, AK Patwary… - Sustainability, 2023 - mdpi.com
This study aims to investigate the impact of halal healthcare attributes, intrinsic value, and
extrinsic value on satisfaction, and explores how patient satisfaction with halal healthcare …

The assessment of quality of care in the Indian healthcare industry: the employees' and patients' perspectives

K Padamata, RD Vangapandu - Benchmarking: An International …, 2024 - emerald.com
Purpose The purpose of this study is to capture patients' and employees' perception of
quality of care in the Indian private hospitals and to find the possible perceptual gaps …

Implementation of a hospitality-oriented patient experience (HOPE) concept to service standards of Muslim-friendly medical tourism

S Teerakunpisut, P Kongpiam - Przestrzeń Społeczna (Social …, 2023 - socialspacejournal.eu
While ample research on Muslim-friendly medical services provides insights for public
understanding, research on Muslim medical tourists in Thailand is rather limited. This …

Uncovering the Strategic Potential of Blockchain Technology Adoption: A Systematic Literature Review

Pooja, MM Chikhale, S Dhir - Strategic Change, 2024 - Wiley Online Library
Blockchain technology adoption has gained significant attention from researchers due to its
potential transformative impacts across various industries. This study aims to provide a …

Co-creation Practices and Service Outcomes: A Transformative Health Service Framework

S Islam, N Muhamad, VS Leong… - Journal of International …, 2024 - Taylor & Francis
This study investigates how the dimensions of service quality and providers' supportive co-
creation practices impact service satisfaction, which affects behavioral intentions and quality …