R Ashraf, D Merunka - Journal of Consumer Behaviour, 2017 - Wiley Online Library
In spite of the five decade old debate on the merits of student samples, to date, no systematic review of the practice is undertaken. The need for such a review is warranted considering …
Purpose Numerous studies have examined factors influencing electronic word of mouth (eWOM) providing behaviour. The volume of extant research and inconsistency in some of …
Understanding consumers' needs and wants has been a major source of success for hotel organizations. Notwithstanding, investigating the valence of online reviews and modeling …
Helpfulness of online reviews is a multi-faceted concept that can be driven by several types of factors. This study was designed to extend existing research on online review helpfulness …
While many studies focus on how electronic word-of-mouth (eWOM) affects the readers of eWOM, this study examines what influences the writers of eWOM. We analyze survey results …
S Karimi, F Wang - Decision Support Systems, 2017 - Elsevier
Despite the growing number of studies on online reviews, the impact of visual cues on consumer's evaluation of review helpfulness has remained underexplored. It is not yet …
Helpfulness of user-generated reviews has not been studied adequately in terms of the interplay between review sentiment (favorable, unfavorable and mixed) and product type …
With the proliferation of user generated online reviews, uncovering helpful restaurant reviews is increasingly challenging for potential consumers. Heuristics (such as “Likes”) not …
From a strategy perspective, the growth of social media accelerates the need for tourism organisations to constantly re-appraise their competitive strategies. This study contributes …