The menu: Private chef dining experienscape in the sharing economy

A Radic, W Quan, NSJ Noida, H Han - International Journal of Hospitality …, 2024 - Elsevier
The private chef dining experienscape is a correct mixture of pedantry and love towards the
food, orchestrated by the considerable skills of the modern chef. This study explores …

Does service innovation reduce customer defection intentions among disappointed customers? A latent growth modeling approach in the hotel sector

Y Zhang, HY Ha - International Journal of Hospitality Management, 2025 - Elsevier
Despite the importance of service innovation research, it remains unclear how service
innovation paradoxically induces customer defections during service failures. Using a three …

How Knowledge Spillover Entrepreneurship Influences the Adoption of Social Media and Customer Relationship Management

SA Qalati, K Tajeddini… - Knowledge and Process …, 2024 - Wiley Online Library
Based on the knowledge‐based view, this paper investigates how the strategic integration of
knowledge spillover through entrepreneurial orientation (EO), adoption of social media (SM) …

EXPLORING THE NEXUS AMONG INFORMATION SHARING, INFORMATION TECHNOLOGY AND SUPPLY CHAIN PERFORMANCE: AN EMPIRICAL STUDY

S Aljazzar - Operational Research in Engineering Sciences: Theory …, 2024 - oresta.org
Supply chain performance is crucial for organizational success and gaining competitive
advantage. Information technology plays a pivotal role by enhancing real-time visibility …

The influence of functionality and innovativeness of smart service systems on customer's impulse buying behaviors

SH Chuang, CC Ou, S Lin - Edelweiss Applied Science and …, 2024 - learning-gate.com
This research aims to analyze the effect of two external factors—the functionality and
innovativeness of smart service systems (SSSs)—on customers' impulse purchasing …

Increasing the Acceptance of New Santri with Digital Marketing and Service Innovation through ICT Literacy at Muhammadiyah Boarding School Yogyakarta

O Samroji - Advances In Social Humanities Research, 2024 - adshr.org
The problem addressed in this research is the suboptimal use of digital media for marketing
educational services at Muhammadiyah Boarding School (MBS) Yogyakarta, resulting in a …