Case studies provide helpful teaching tools to capture the complexity of administrative
problems from an action-oriented perspective. With increasingly complex policy problems at …

Organizations use social networking sites (SNSs) to create collaborative communication
channels among employees, consumers, and clients. Organizations expect future …

Augmented intelligence—as the fusion of human and artificial intelligence—is effectively
being employed in response to a spectrum of risks and crimes that stem from the online …

The chapter discusses how engaged academic leaders and faculty can use learning
projects to assess the success of public affairs programs. The chapter reviews the literature …

Practicing evaluators' professional stories can serve as rich resources for training novice
evaluators. However, converting professional stories into a written teaching case requires …

Participatory environmental communication (PEC) offers a way of engaging in
communication by inviting the participation of communities and their ways of knowing. As a …

Halloween provides an opportunity to teach public administration and nonprofit
management concepts in a fun way, which increases student retention and understanding …

Case study analysis has been used for many years across a variety of disciplines. One of the
primary advantages of case study analysis is its ability to illustrate the nexus between theory …

The gap between public managers and academics has long been a topic of discussion in
the field of public affairs. This article presents a successful strategy to bridge this gap: the …

Courses on street-level bureaucracy (SLB) often enjoy significant success among students.
It could come as a surprise that the (apparently) mundane routines of daily bureaucratic …