Introduction: quality of services provided to patients Is prominent in hospitals as a large and
complex service organization and the most important service units within the health system …

The main purpose of this research was to evaluate the quality of educational services of the
training center of Payam Noor University of Hamedan. By using the SETVQUAL model, the …

Introduction: Students as main customers of educational services judge service quality by
making a comparison between their expected services and the services that they receive …

Background: The COVID-19 infection is a novel virus that mainly targets the respiratory
system via specific receptors without any coronavirus-targeted therapies. Many efforts have …

Backgrounds and Objectives: Assessing the educational services provided for students and
determining the gap between the current status and the expected status can pave the way …

Abstract Background and Objectives: Considering the importance of medical education
quality in achieving a healthy community, there is a need for the development of valid and …

Background & Objective: One of the main problems which must be considered by the
universities of medical sciences nationwide is to establish a solidarity system for providing …

Introduction: Understanding how the students' expectations about the process of educational
services is being met, plays an important role in improving the quality education and …

Background: Students are the main clients for educational system and their opinions can
improve service quality. Thus, determination of educational gap based on their viewpoints …

Abstract Background and Aim: Recognition of expectations and perceptions of customers is
essential for quality improvement. The aim of this study was to determine the quality gap of …