Trustworthiness and trust: influences and implications

H Sekhon, C Ennew, H Kharouf… - Journal of marketing …, 2014 - Taylor & Francis
This paper frames trustworthiness as the key upstream construct of trust and recognises that
trust operates at two levels in services relationships, with a number of key drivers that are …

E-commerce ethics and its impact on buyer repurchase intentions and loyalty: An empirical study of small and medium Egyptian businesses

G Agag - Journal of Business Ethics, 2019 - Springer
The theoretical understanding of e-commerce has received much attention over the years;
however, relatively little focus has been directed towards e-commerce ethics, especially the …

Loyalty in the business-to-business service context: A literature review and proposed framework

I Bardauskaite - Journal of Relationship Marketing, 2014 - Taylor & Francis
Loyalty has been named as one of the greatest competitive advantages for companies
operating under high competition conditions. However, different authors look at this concept …

Factors influencing TikTok-based user purchase intention: comparison between potential customers and repeat customers

H Zhao, C Wagner - Internet Research, 2024 - emerald.com
Purpose The purpose of this paper is to examine how different types of user experience in
TikTok impact purchase intention via commitment to the influencer and commitment to the …

Sharing is the name of the game: exploring the role of social media communication practices on B2B customer relationships in the life sciences industry

S Rose, D Fandel, A Saraeva, A Dibley - Industrial Marketing Management, 2021 - Elsevier
The inclusion of social media as a communication channel in a vendor's B2B digital
marketing strategy is growing in importance. Understanding the effect of such practices upon …

Antecedents of consumers' intention to revisit an online group-buying website: A transaction cost perspective

T Che, Z Peng, KH Lim, Z Hua - Information & Management, 2015 - Elsevier
Consumers' revisit is essential for online group-buying (OGB) websites to enhance financial
and non-financial outcomes. From the perspective of transaction cost economics (TCE), this …

An integrative model of turnover intention: Antecedents and their effects on employee performance in Chinese joint ventures

Y Wong, YW Wong, C Wong - Journal of Chinese Human Resource …, 2015 - emerald.com
Purpose–The purpose of this study is to attempt to fill a research gap by proposing an
integrative model for studying employees' turnover intention in Chinese joint ventures (JVs) …

Interpersonal relationship building in social commerce communities: Considering both swift guanxi and relationship commitment

X Cheng, Y Gu, J Mou - Electronic Commerce Research, 2020 - Springer
The booming of social media facilitates the popularity of social commerce. In social
commerce communities, relationship building is rather crucial. In this study, we consider …

Communication practices in a business relationship: Creating, relating and adapting communication artifacts through time

K Mason, S Leek - Industrial Marketing Management, 2012 - Elsevier
The purpose of this paper is to re-examine the task-media fit model of communications by
adopting an interactive approach and thus taking into account the influence of time. Task …

The impact of psychological contract breaches within east-west buyer-supplier relationships

RPJ Kingshott, P Sharma, H Sima, D Wong - Industrial Marketing …, 2020 - Elsevier
The expanding role of Asian firms in global supply chains has meant that their Western
counterparts need to be capable of transcending the East-West divide in their relational …