Necessary condition analysis (NCA): review of research topics and guidelines for good practice

J Dul, S Hauff, RB Bouncken - Review of Managerial Science, 2023 - Springer
Necessary condition analysis (NCA) is an increasingly used or suggested method in many
business and management disciplines including, for example, entrepreneurship, human …

A bibliometric analysis of airport service quality

M Bakır, E Özdemir, Ş Akan, Ö Atalık - Journal of Air Transport …, 2022 - Elsevier
Airports have evolved into key business centers in the last four decades, serving a variety of
business models in addition to providing transportation infrastructure. Additionally, service …

Time matters: Investigating the asymmetric reflection of online reviews on customer satisfaction and recommendation across temporal lenses

X Xu, Y Wang, Q Zhu, Y Zhuang - International Journal of Information …, 2024 - Elsevier
Online platforms' growth further facilitates the increasing popularity and business value of
online reviews. This study investigates the key elements of online reviews and their …

[HTML][HTML] Advances in necessary condition analysis

J Dul - Downloaded on Jan, 2021 - bookdown.org
NCA is an emerging research method that is rapidly entering a variety of research fields in
the social, medical and technical sciences. The publication in 2016 of NCA's core paper …

[HTML][HTML] Criteria of quality assessment of regional airport services-A very last picture before the COVID-19 pandemic

Ł Gajewicz, E Walaszczyk, M Nadolny… - Journal of air transport …, 2022 - Elsevier
Omnipresent globalisation causes integration of societies, economies and cultures, and air
transport significantly facilitates it. Before the COVID-19 pandemic, air transport was one of …

An application of a novel grey-CODAS method to the selection of hub airport in North Africa

I Badi, A Alosta, O Elmansouri… - … in Management and …, 2023 - dmame-journal.org
Air transportation and airports are indispensable means of the modern world, where well-
being and travel time reliability are pillars of strength. In the past few years, passengers …

[HTML][HTML] Airport Performance-a multifarious review of literature

C Yu - Journal of the Air Transport Research Society, 2023 - Elsevier
This paper reviews literature covering three broad categories of airport performance:
productivity and efficiency, financial performance, and service quality and passenger …

Spherical Fuzzy Decision‐Making Approach Integrating Delphi and TOPSIS for Package Tour Provider Selection

PH Nguyen - Mathematical Problems in Engineering, 2022 - Wiley Online Library
The spherical fuzzy sets were recently developed among various fuzzy sets to handle the
hesitancy representation issue in multiple criteria decision‐making (MCDM) problems …

A hybrid MRA-BN-NN approach for analyzing airport service based on user-generated contents

T Pholsook, W Wipulanusat, V Ratanavaraha - Sustainability, 2024 - mdpi.com
As the world transitions from the COVID-19 pandemic to a new normal, the Airports Council
International (ACI) has disclosed that the Asia-Pacific region is lagging other regions in …

[HTML][HTML] The explanatory power of the SKYTRAX's airport rating system: Implications for airport management

I Bulatovic, JM Dempere, A Papatheodorou - Transport Economics and …, 2023 - Elsevier
This article presents a study of the explanatory power of SKYTRAX's airport rating system,
using data from 423 airports for statistical analysis. The study utilizes ordinal regression and …