Impacts of the COVID-19 pandemic on employees' work stress, well-being, mental health, organizational citizenship behavior, and employee-customer identification

J Yu, J Park, SS Hyun - Journal of Hospitality Marketing & …, 2021 - Taylor & Francis
Despite the ongoing outbreak of the novel COVID-19, few studies have been conducted on
the stress arising from the pandemic. In this study, attributes of epidemic concerns perceived …

Customer views on comprehensive green hotel selection attributes and analysis of importance-performance

L Quan, JJ Kim, H Han - Journal of Travel & Tourism Marketing, 2022 - Taylor & Francis
The aim of this study is to analyze the behavior of consumers by exploring the attributes of
green hotel selection through a qualitative and quantitative method. The effect of green hotel …

[图书][B] Sustainability in the hospitality industry: Principles of sustainable operations

W Legrand, JS Chen, GCM Laeis - 2022 - taylorfrancis.com
This foundational textbook investigates the economic, environmental and social
sustainability issues facing the hospitality industry today, and explores ideas, solutions and …

The impact of burnout on police officers' performance and turnover intention: the moderating role of compassion satisfaction

GP Gomes, N Ribeiro, DR Gomes - Administrative Sciences, 2022 - mdpi.com
Burnout should be seen as an important phenomenon influencing the services provided by
police forces, due to its high exposure to stressful events. The study sought to examine the …

Hotel building design, occupants' health and performance in response to COVID 19

D Bangwal, J Suyal, R Kumar - International journal of hospitality …, 2022 - Elsevier
In the COVID-19 pandemic, the employee realized the importance of a healthy workplace. A
healthy workplace provides natural protection against respiratory disease and reduces …

Biophilic design for urban hotels–prospective hospitality employees' perspectives

RF Guzzo, C Suess, TS Legendre - International Journal of …, 2022 - emerald.com
Purpose The purpose of this paper is to investigate a holistic way of incorporating biophilic
building design that creates a restorative environment attractive to prospective urban hotel …

Mapping the research landscape of nature-based solutions in urbanism

L Li, A Cheshmehzangi, FKS Chan, CD Ives - Sustainability, 2021 - mdpi.com
Nature-based solutions (NBS) are an innovative concept that mimics the processes of
natural ecosystems, popularized principally in the European Union. With a substantial body …

The dark side and the light side of technology-related stress and stress related to workplace innovations: From artificial intelligence to business transformations

G Giorgi, A Ariza-Montes, N Mucci… - International Journal of …, 2022 - mdpi.com
This Special Issue provides new insights into the challenges and opportunities associated
with new workplace paradigms and business transformations. Information and …

Travelers' Subjective Well-Being as an Environmental Practice: Do Airport Buildings' Eco-Design, Brand Engagement, and Brand Experience Matter?

AH Abdel-Gayed, TH Hassan, AH Abdou… - International Journal of …, 2023 - mdpi.com
The physical environment of airports plays a crucial role in improving travelers' perceptions
and well-being. Adopting a green physical environment may elicit customers' cognitive and …

From boredom to bliss: unravelling the influence of biophilic office design on gen Z's mental well-being and contentment

H Choudhary, D Pandita - Industrial and Commercial Training, 2024 - emerald.com
Purpose This study aims to examine the connection between biophilic workplace design
and its effect on Gen Z employees' mental well-being and job contentment. The aim is to …