Antecedents and consequences of open innovation: a conceptual framework
Purpose Entrepreneurship across sectors has been impacted by the paradigm of open
innovation in the last few decades. Although Open Innovation is argued to impact firm …
innovation in the last few decades. Although Open Innovation is argued to impact firm …
A latent dirichlet allocation technique for opinion mining of online reviews of global chain hotels
The hospitality industry has faced unprecedented challenges with the outbreak of Covid-19,
which has changed customers' expectations. Therefore, it is essential to identify customers' …
which has changed customers' expectations. Therefore, it is essential to identify customers' …
Evaluation of Cohesive Affective Design Model for People With Visual Challenges Through Expert Review Method.
Affective design plays a crucial role in creating satisfying user experiences by incorporating
emotional elements into product or interface development. However, visually impaired …
emotional elements into product or interface development. However, visually impaired …
Classifying customers' journey from online reviews of Amazon fresh via sentiment analysis and topic modelling
A positive customer journey experience is necessary to maintain customer loyalty in online
retailing. After the outbreak of Covid-19, there has been a significant increase in the number …
retailing. After the outbreak of Covid-19, there has been a significant increase in the number …
Automation and AI-enabled customer journey: a bibliometric analysis
This article aims to scrutinize the dynamics of scientific publications devoted to optimizing
the customer journey in the retail sector through the application of artificial intelligence (AI) …
the customer journey in the retail sector through the application of artificial intelligence (AI) …
“Say a Little but Say It Well”: Assessing the Impact of Social Media Communication on Value Co-creation, Online Customer Experience, and Customer Well-Being
The purpose of the study is to identify how both tourism service provider-and tourist-
generated social media communication affect the value co-creation process and how this …
generated social media communication affect the value co-creation process and how this …
Pengaruh Kepuasan Pelanggan Terhadap Niat Beli Kembali, pada pengguna E-commerce di Kota Batam
S Saputra, KY Zai - SEIKO: Journal of Management & …, 2021 - journal.stieamkop.ac.id
Saat ini dimana era digitalis trend pada E-comerce merupakan bagian yang semakin
meningkat pesat setiap tahunnya dengan adanya kepuasan membuat konsumen menjadi …
meningkat pesat setiap tahunnya dengan adanya kepuasan membuat konsumen menjadi …
Decoding the Recommender System: A Comprehensive Guide to Explainable AI in E-commerce
The rapid growth of e-commerce has resulted in an increasingly competitive landscape
where businesses strive to provide personalized and engaging experiences to their …
where businesses strive to provide personalized and engaging experiences to their …
Aspect-Based Opinion Mining of Customer Reviews in the Hospitality Industry: Leveraging Recursive Neural Tensor Network Algorithm
The hospitality industry is highly competitive, and in today's social media era, knowing
customers' changing expectations has become essential. Accordingly, this study conducts …
customers' changing expectations has become essential. Accordingly, this study conducts …
[PDF][PDF] The Role of Functional and Emotional Value Co-Creation Within Sharing Economy Platforms on Repurchase Intention
E Suryawardanaa, DAD Pitalokab… - Integrated Journal of …, 2024 - repository.usm.ac.id
The aim of this paper is to explore the role of functional and emotional value co-creation in
the relationship between customer ethical perception, social support, and repurchase …
the relationship between customer ethical perception, social support, and repurchase …