[PDF][PDF] The effect of website design dimensions on initial trust: A synthesis of the empirical literature.

FP Karimov, M Brengman, L Van Hove - Journal of Electronic Commerce …, 2011 - jecr.org
This paper aims to provide an integrative review of the experiment-based literature on the
antecedents of initial trust in a business-to-consumer (B2C) e-commerce setting. To that end …

Acceptance and use of mobile banking: an application of UTAUT2

K Owusu Kwateng, KA Osei Atiemo… - Journal of enterprise …, 2019 - emerald.com
Purpose Mobile banking (m-banking) can be defined as a service offered by a bank or any
other financial institution that allows the customers of such establishments to carry out a …

Change in the uses pattern of digital banking services by Indian rural MSMEs during demonetization and Covid-19 pandemic-related restrictions

S Ahmed, S Sur - Vilakshan-XIMB Journal of Management, 2023 - emerald.com
Purpose In the ever fast-changing modern world, through the use of digital banking services
(DBS), the old concept of banking in a traditional way has been completely changed. It was …

An experimental investigation of the influence of website emotional design features on trust in unfamiliar online vendors

SF Pengnate, R Sarathy - Computers in Human Behavior, 2017 - Elsevier
Online trust is considered as a critical factor in online shopping, especially when dealing
with unfamiliar vendors. This research provides empirical findings from an experimental …

Modeling web site design across cultures: relationships to trust, satisfaction, and e-loyalty

D Cyr - Journal of management information systems, 2008 - Taylor & Francis
Despite rapidly increasing numbers of diverse online shoppers, the relationship of Web site
design to trust, satisfaction, and loyalty has not previously been modeled across cultures. In …

Consumers' willingness to adopt and use WeChat wallet: An empirical study in South Africa

ED Matemba, G Li - Technology in Society, 2018 - Elsevier
For decades, the technology acceptance model (TAM) has been validated by studies to
discern its predictive power. However, scholars have noted that the assumptions in TAM can …

Factors influencing mobile services adoption: a brand‐equity perspective

WT Wang, HM Li - Internet research, 2012 - emerald.com
Purpose–The purpose of this study is to develop and validate empirically a research model
that depicts the relationships between the identified key value proposition attributes of …

The impact of customer interface quality, satisfaction and switching costs on e-loyalty: Internet experience as a moderator

HH Chang, SW Chen - Computers in Human Behavior, 2008 - Elsevier
Customer interface quality has been confirmed to critically influence the success of
electronic commerce, and there has been extensive discussion about the effects of customer …

Predicting uptake of technology innovations in online family dispute resolution services: An application and extension of the UTAUT

T Casey, E Wilson-Evered - Computers in Human Behavior, 2012 - Elsevier
Parental separation can be psychologically distressing for families—particularly when
conflict between parents is high. In Australia, reforms to Family Law legislation have …

Does e-shopping service quality enhance customers'e-shopping adoption? An extended perspective of unified theory of acceptance and use of technology

AU Rehman, S Bashir, A Mahmood, H Karim, Z Nawaz - Plos one, 2022 - journals.plos.org
This research advances the knowledge in customer behavior literature by adding new
exogenous and moderating variables to the UTAUT framework. It explores the relationships …