The participatory turn in ai design: Theoretical foundations and the current state of practice

F Delgado, S Yang, M Madaio, Q Yang - … of the 3rd ACM Conference on …, 2023 - dl.acm.org
Despite the growing consensus that stakeholders affected by AI systems should participate
in their design, enormous variation and implicit disagreements exist among current …

Personalizing content moderation on social media: User perspectives on moderation choices, interface design, and labor

S Jhaver, AQ Zhang, QZ Chen, N Natarajan… - Proceedings of the …, 2023 - dl.acm.org
Social media platforms moderate content for each user by incorporating the outputs of both
platform-wide content moderation systems and, in some cases, user-configured personal …

Embedding democratic values into social media AIs via societal objective functions

C Jia, MS Lam, MC Mai, JT Hancock… - Proceedings of the ACM …, 2024 - dl.acm.org
Mounting evidence indicates that the artificial intelligence (AI) systems that rank our social
media feeds bear nontrivial responsibility for amplifying partisan animosity: negative …

Defining a critical data literacy for recommender systems: A media-grounded approach

A Claes, T Philippette - Journal of Media Literacy Education, 2020 - digitalcommons.uri.edu
The digital processing of massive data is becoming a central component of our
technological infrastructures. While being able to use these tools efficiently is an issue that …

The interaction between political typology and filter bubbles in news recommendation algorithms

P Liu, K Shivaram, A Culotta, MA Shapiro… - Proceedings of the Web …, 2021 - dl.acm.org
Algorithmic personalization of news and social media content aims to improve user
experience; however, there is evidence that this filtering can have the unintended side effect …

A primer on open-source, experimental social media simulation software: Opportunities for misinformation research and beyond

A Jagayat, BL Choma - Current Opinion in Psychology, 2023 - Elsevier
Social media simulation software (SMSS) allow researchers to collect behavioural data on
how participants to engage with researcher-specified social media content using natural …

Shielding or Silencing?: An Investigation into Content Moderation during the Sheikh Jarrah Crisis

H Elmimouni, Y Skop, N Abokhodair, S Rüller… - Proceedings of the …, 2024 - dl.acm.org
Social media technologies have been empowering to some human rights activists, providing
a platform for exercising free speech and mobilization. However, many activists have voiced …

Challenging social media threats using collective well-being-aware recommendation algorithms and an educational virtual companion

D Ognibene, R Wilkens, D Taibi… - Frontiers in Artificial …, 2023 - frontiersin.org
Social media have become an integral part of our lives, expanding our interlinking
capabilities to new levels. There is plenty to be said about their positive effects. On the other …

Reducing cross-topic political homogenization in content-based news recommendation

K Shivaram, P Liu, M Shapiro, M Bilgic… - Proceedings of the 16th …, 2022 - dl.acm.org
Content-based news recommenders learn words that correlate with user engagement and
recommend articles accordingly. This can be problematic for users with diverse political …

Inform, Explain, or Control: Techniques to Adjust End-User Performance Expectations for a Conversational Agent Facilitating Group Chat Discussions

HJ Do, HK Kong, P Tetali, K Karahalios… - Proceedings of the ACM …, 2023 - dl.acm.org
A conversational agent (CA) effectively facilitates online group discussions at scale.
However, users may have expectations about how well the CA would perform that do not …