The purpose of this article is to set out the design principles and architecture of a second
language (L2) learning voice chatbot. Building on L2 acquisition theories and chatbot …

Chatbots have become the go-to platform for users to receive answers to their queries. They
are now being used by many businesses too to provide their customers with a virtual …

Several domain-specific assistants in the form of chatbots have conquered many
commercial and private areas. However, there is still a limited level of systematic knowledge …

Many organizations are pursuing the implementation of chatbots to enable automation of
service processes. However, previous research has highlighted the existence of practical …

The arrival of the pandemic which has affected the entire world, in addition to spreading fear
due to the initial inability to manage the health crisis, has increased the fluidity and …

Emergent paradigms of Industry 4.0 and Industrial Internet of Things expect cyber-physical
systems to reliably provide services overcoming disruptions in operative conditions and …

One major goal of Explainable Artificial Intelligence (XAI) in order to enhance trust in
technology is to enable the user to enquire information and explanation directly from an …

During the COVID-19 pandemic, the corporate online training sector has increased
exponentially and online course providers had to implement innovative solutions to be more …

Traditionally, users have interacted with computers through graphical or command line
interfaces. However, these may still be too technical for certain users, or cumbersome to use …

Virtual assistants offer a new type of solution to handle interaction between human and
machine and can be applied in various business contexts such as Industry or Education …