This study investigates the factors influencing Generation Y and Z's satisfaction and
perceived enjoyment of using E-wallet. This paper further assesses whether consumers …

Retaining users of mobile government services (MGS) is critical to the success of mobile
government. Drawing on Bagozzi's self-regulation framework, the current research …

Purpose Facial recognition payment is an emerging mobile payment method that uses
human biometrics for personal identification. The purpose of this study is to examine how …

Crowdsourcing has attracted significant attention from organizations seeking to capture new
ideas and solutions, finance new projects, and obtain market feedback about product …

Using social media platforms for greater governance and bidirectional communication
between government agencies and the public, commonly referred to as Government-to …

Purpose The purpose of this paper is to ascertain the determinants of mobile app stickiness
(MASS) in emerging economies. Design/methodology/approach The study proposes a …

This paper identifies risk factors in the smart supply chain and develops a risk assessment
index system for reducing potential losses in intelligent manufacturing. Specifically, based …

Motivating citizens to engage proactively in crisis-related deliberation initiated by mobile
government social media (GSM) is salient for the success of e-participation and crisis …

Given the increase in technology-based services in the public sector, such as the use of web-
based or mobile applications, understanding the levels of customer satisfaction with …

Mobile government social media (GSM) plays a crucial role in facilitating government–
citizen crisis communication and pandemic-related information delivery during public health …