JC Aurich, C Fuchs, C Wagenknecht - Journal of cleaner production, 2006 - Elsevier
Technical services such as maintenance, retrofitting, refurbishing or user training can significantly influence the economic and ecologic performance of high quality investment …
H Gebauer - Industrial marketing management, 2008 - Elsevier
Higher market complexity and increasing competitive intensity are forcing traditional product- manufacturing companies to change their position in the goods–services continuum by …
The move being made by manufacturers of capital goods from offering products to solutions implies that they must make a decision as to whether the capabilities necessary for providing …
Despite the established benefits of services in manufacturing companies, very few managers are motivated to invest resources in extending the service business. On the basis …
H Meier, E Uhlmann - Integrierte Industrielle Sach-und Dienstleistungen …, 2012 - Springer
Kunden der Investitionsgüterindustrie erwarten zunehmend maßgeschneiderte Problemlösungen, welche sich einfach in bestehende Wertschöpfungsketten integrieren …
H Meier, O Völker, B Funke - The International Journal of Advanced …, 2011 - Springer
Abstract As Industrial Product-Service Systems (IPS 2) are specified by integratedly considered product and service shares, they represent a new solution-oriented approach for …
H Gebauer, R Krempl, E Fleisch… - Managing Service Quality …, 2008 - emerald.com
Purpose–This paper aims to answer the following two research questions:“What antecedents are required for the innovation of product‐related services?” and “How do the …
How can manufacturers of capital goods succeed in service business development? What are the potential network approaches for manufacturing companies planning on extending …
H Gebauer, T Fischer, E Fleisch - Journal of service Management, 2010 - emerald.com
Exploring the interrelationship among patterns of service strategy changes and organizational design elements | Emerald Insight Books and journals Case studies Expert Briefings Open …