Elevating Patient Experience: Transformative Strategies in Hand Therapy

JP Brutus, B Tchiloemba, A Galstyan, T Lattré… - Hand Surgery and …, 2024 - Elsevier
This paper explores transformative strategies in hand therapy aimed at improving the patient
experience-a critical factor linked to improved clinical outcomes and increased satisfaction …

Kindness: Poor cousin or equal kin to Compassion and Empathy in the Healthcare Literature? A Scoping Review

N Macklin, L Wilkinson-Meyers, A Dowell - BMJ leader, 2024 - bmjleader.bmj.com
Objective This scoping review seeks to understand how kindness, compassion and empathy
are defined and conceptualised within existing healthcare services literature. Introduction …

Item development for a patient‐reported measure of compassionate healthcare in action

E Chatburn, E Marks, L Maddox - Health Expectations, 2024 - Wiley Online Library
Background Compassionate care is a fundamental component of healthcare today; yet,
many measures of compassionate care are subjective in focus and lack clarity around what …

Does fear of compassion effect nurses' caring behaviours? a cross-sectional study

Ş Takmak, Y Karaçar - Nursing Ethics, 2024 - journals.sagepub.com
Aims: The aim of this study is to determine the levels of nurses' fear of compassion for others,
fear of compassion from others, and fear of self-compassion and to examine the effect of fear …

[HTML][HTML] Older rural women's pre-visit planning and involvement in South Australian general practices: A candidacy theory perspective

M Hamiduzzaman, N Siddiquee, HJ Gaffney… - Patient Education and …, 2025 - Elsevier
Objective To explain older rural women's participation in clinical decision-making with GPs
and explore factors associated with their pre-visit planning and involvement in treatment …

Older patients' experiences of person-centred integrated care: joint replacement surgery as a case

HAM Seittu, A Hujala, M Kaarakainen - Journal of Integrated Care, 2024 - emerald.com
Purpose Integrated care (IC) is mainly studied from the perspectives of organisations or
employees. However, less research is focussed on how patients themselves experience …

Managing Patient Dissatisfaction and Billing Reconsideration Requests in Outpatient Clinics

S Soares, H Ritchie, JL Almodovar - JONA: The Journal of …, 2024 - journals.lww.com
Nurse leaders in many settings are responsible for clinic operations. Knowing the medical
and financial stakes of each patient encounter, it is not surprising to encounter patients …

To Bot or Not to Bot?: Analysing Mental Health Data Disclosures

D Taylor, C Melvin, H Aung, R Asif - International Conference on Human …, 2024 - Springer
Disclosure of personal information about wellbeing and mental health is a nuanced situation
requiring trust between agents. Current methods for initial mental health assessments are …

Communication skills and helping behaviours beyond routine interactions are the key indicators of empathic and compassionate nursing care according to patients

J Petty - Evidence-Based Nursing, 2024 - search.proquest.com
Implications for practice and research Better patient outcomes can be directly correlated with
healthcare professionals' kind deeds and effective communication. Two main themes …

“I needed the help. They weren't giving it”: Experiences of young people in tertiary education on waitlists for mental health services in Aotearoa

E Wilson-Burke - 2024 - openaccess.wgtn.ac.nz
Young people seeking support from mental health services in Aotearoa often face long
waitlists and significant delays in receiving care. Extended waits have been associated with …