[HTML][HTML] Investigating Environmental Value and Green Image Supposed Effects on the Word of Mouth Advertising Tendency by Explaining Green Trust and …

M Dehghani Soltani, A Shoul… - Journal of Business …, 2019 - jibm.ut.ac.ir
Objective Hotels are considered to be an integral part of energy and water consumers in the
tourism industry today, as they consume an appropriate amount of energy and resources …

[PDF][PDF] Effects Of The Contextual Factors And The Individual Differences On Emotional Labor By Explaining The Moderating Role Of Emotional Intelligence

Z Kooshan, A Manzari Tavakoli… - Public Management …, 2021 - academia.edu
Emotional labor, first introduced by Hochschild (1983), has attracted interest from
researchers. Despite researchers' efforts to understand why and how emotions managed by …

The Mediating Role of Emotional Intelligence in the Relationship between the Stress Caused by Covid-19 and Productivity of South Khorasan Gas Company's …

S Pour, N Kargar, M Rashidi - The Journal of Productivity …, 2023 - jpm.tabriz.iau.ir
The main purpose of this study was to investigate the effect of the stress caused by Covid 19
on individual performance with a mediating role of emotional intelligence. The present study …

تأثیر ارزش زیست‌محیطی و تصویر سبز بر تمایل به تبلیغ دهان به دهان با تبیین نقش اعتماد سبز و تمایل به پرداخت در چارچوب مدل SOR

دهقانی سلطانی, شول, رمضانی - مدیریت بازرگانی, 2019‎ - jibm.ut.ac.ir
هدف: امروزه پژوهش در زمینه قصد بازاریابی دهان به دهان مشتریان در صنعت هتلداری توجه زیادی را به
خود جلب کرده‌ است. در نتیجه هدف از پژوهش حاضر بررسی تأثیر ارزش زیست‌‌محیطی و تصویر …

[PDF][PDF] Investigating Environmental Value and Journal of Business Management, 2019

M Dehghani Soltani, A Shoul, S Ramezani - 2019 - journals.ut.ac.ir
Conclusion Employee knowledge about environmental issues is an important and effective
factor on customer green trust. In fact, the hoteliers have to implement special programs to …

The Effect of the Perceived Brand Relation Orientation on Brand Performance by Explaining the role of Expected Emotions and Customer Identification with the Brand …

M Dehghani Soltani, S Ramezani… - Quarterly Journal of …, 2018 - bmr.alzahra.ac.ir
By increasing the tourism and hotel industry researchers' attention to the importance of the
relationship between the customer and brand, hotels are increasingly trying to improve their …

[引用][C] THE IMPACT OF EMOTIONAL INTELLIGENCE ON EMPLOYEES'PERFORMANCE IN HOTEL INDUSTRY: MEDIATOR ROLE OF EMOTIONAL LABOR ACTING …

SM DEHGHANI, A SHIRI, E FARAJI, H FARSIZADEH - 2017 - Tourism Management Studies